1-800 ContactsReviews of 1800contacts.com

4.12,347 reviews
Vision & Hearing

1-800 Contacts

About 1-800 Contacts

The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!

1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: 1800contacts.com
Website: 1800contacts.com
Category: Vision & Hearing
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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1-800 Contacts reviews

2,347 approved reviews, newest moderated first

Vanessa
Jun 8, 2026
A No Brainer,,,,
Ordering through this company is a no brainer. It would have cost me at least 40$ more going through my eye doctor's office. They have a great customer service. I needed assistance for a particular matter and they were very helpful. Quick delivery. Opened 24 hours Enough said!!
Response from 1-800 ContactsJun 9, 2026
We are so happy to hear about your positive experience with us! We truly appreciate your kind words regarding our pricing, customer service, and quick delivery. Thank you for your feedback!
Gigi
Jun 8, 2026
Wonderful customer service
1800contacts stands behind their products. I ordered contacts. One of them had rolled up in the vial and would not unroll. I called and they immediately said they would send another. Easy transaction.
Response from 1-800 ContactsJun 9, 2026
Thank you for the awesome review! We're so glad to hear we could quickly resolve the issue with your contact lens! Your positive feedback means a lot to us.
Jeanette
Jun 8, 2026
Overall Happy with Purchase
Competitive pricing. Straightforward pricing, includes shipping and handling, no extra surprise costs. Fast shipping. Easy ordering process. Easy prescription verification.
Response from 1-800 ContactsJun 9, 2026
We're so glad to hear you appreciate our straightforward pricing, fast shipping, and easy ordering process. Thank you for your wonderful feedback!
Theresa
Jun 8, 2026
Ordering Contacts are a Breeze
quick, easy to use online ordering and great great communication
Response from 1-800 ContactsJun 9, 2026
Yay! We're glad our online ordering was easy and our communication was great. Thank you!
Tyler
Jun 8, 2026
My first time ordering contacts on my…
My first time ordering contacts on my own and the process couldn’t have been easier. Just send them your prescription and it’s done in no time
Response from 1-800 ContactsJun 9, 2026
We're so glad to hear your first ordering experience was easy and efficient! That is awesome! Thank you for your wonderful feedback and we look forward to serving you again in the future.
Tosha L.
Jun 8, 2026
New order
I placed my first order for contacts. I didn't receive the original package that was shipped. I called Customer Service and reported it. I finally received my package and the shipment came early and I love the new contacts I tried. I am a happy customer, satified and will be making more purchases in the future. Grateful for awesome service. Be blessed
Response from 1-800 ContactsJun 9, 2026
Yay, welcome to 1-800 Contacts, with your first order!! We are so happy to hear that you love your new contacts and that the shipment arrived early! We appreciate you reaching out to our Customer Service team when your original package didn't arrive. We look forward to your future purchases.
Stephanie
Jun 8, 2026
The deliveries are fast and they have my recommendation..
The deliveries are fast and they make the process very quick and seamless. In addition, I was easily able to utilize my vision insurance, and when I had to follow up with customer service in regard to my order, they were quick to respond.
Response from 1-800 ContactsJun 9, 2026
We're so glad to hear that your deliveries are fast and the process was quick and seamless. We appreciate you sharing your positive experience with our customer service!
Barbara P.
Jun 8, 2026
Easy to upload prescription and easy to…
Easy to upload prescription and easy to order.
Response from 1-800 ContactsJun 9, 2026
We're glad ordering was easy. Thank you for your positive feedback!

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