1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Peggy
Customer service is excellent and I received my contacts quickly!
Response from 1-800 ContactsSep 14, 2026
We're so happy to hear that you experienced excellent customer service and received your contacts quickly! We truly appreciate your positive feedback.
Deborah W.
Excellent service! Uploading prescription is very user friendly. Ordering is quick and easy. Usually free shipping and I always get my order in record time! Highly recommend.
Response from 1-800 ContactsSep 14, 2026
We are so happy to hear you found our service excellent and uploading your prescription user-friendly! It's wonderful that ordering is quick and easy, and that you consistently receive your orders in record time with free shipping. Thank you for your high recommendation!
Kat
I got a really good deal on my contacts and the shipping was great. I had them inside of a week!
Response from 1-800 ContactsSep 14, 2026
We're so glad to hear you received your contacts quickly and found a great deal! Thank you for sharing your positive experience.
Charisse
My prescription was verified with no hassle, when I placed my order, it gave me a shipping estimate of a few days, and I received them even quicker. My experience has been great with 1-800 contacts.
Response from 1-800 ContactsSep 14, 2026
We're so happy to hear that your prescription verification was hassle-free and that you received your order even quicker than expected! It's wonderful to know you had such a great experience.
Rebecca
Easy to order! And if you have any questions or issues, you always get a human to answer the phone or email to help out. I highly recommend using this company.
Response from 1-800 ContactsSep 14, 2026
We're so pleased to hear that you found ordering easy and that our team was able to provide helpful support when you had questions. Thank you for your high recommendation!
Bonnie
Ordering was very easy and my contacts arrived shortly thereafter!
Response from 1-800 ContactsSep 14, 2026
We're so glad to hear that your ordering experience was easy and that your contacts arrived shortly thereafter! Thank you for your positive feedback.
Loretta
Friendly staff members when placing an order and answering questions. Quick delivery service.
Response from 1-800 ContactsSep 14, 2026
We are so happy to hear that our team members were friendly and helpful when you placed your order and answered your questions. We're also glad you experienced quick delivery! Thank you for your kind words.
Scott
The customer service person really didn’t know pricing and how to order the product I was looking for. Had to speak with a supervisor.
Response from 1-800 ContactsSep 14, 2026
We appreciate you sharing your experience. We are concerned to hear about the difficulty you encountered with pricing information and ordering. We are reviewing our training to prevent this from happening. So sorry for the hassle, that's definitely not the experience we want you to have. We hope you were able to get the resolution with a supervisor, but if not, please reach out at [email protected] and we'll make sure you're fully taken care of!
