1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Joy
I appreciate the representative taking the time to address my situation. I had a pair of lenses that was sent to me that was the wrong script. Thank you for handling the problem In a professional manner.
Response from 1-800 ContactsFeb 20, 2026
Thank you for the great review. We are sorry that the incorrect prescription arrived to begin with, and so happy it was all resolved so fast. We appreciate your business!!
Michael
Would be a five star review (easy ordering, quick shipping, etc) but I found out my eye doctor could get my contacts 10% cheaper after I ordered with 1-800-contacts. I called back to see if they’d match the price but gave me a gajillion feet of red tape.
Response from 1-800 ContactsFeb 20, 2026
Thank you for providing the review and letting us know about your experience. We are so sorry you had to go through hoops with your Price Match and we would love to help. Please reach out to us at [email protected] and we would love to help make this right.
Christina
They are always helpful when i call! Contacts are amazing quality super fast and cheap!! A++
Response from 1-800 ContactsFeb 20, 2026
Thank you so much for sharing this great review! We are so happy that you've had a great experience and look forward to many more! Thank you!
Jaime S.
Excellent customer service with lightning-fast delivery!
Response from 1-800 ContactsFeb 20, 2026
That is wonderful to hear and thank you for sharing your experience! We look forward to doing business with you again in the future!
Roya
Helping me Working with me Have good options
Response from 1-800 ContactsFeb 20, 2026
Thank you for this great review! We are so happy to hear that you had such a great experience. We appreciate your support!
Kaylee
I have been using 1-800-contacts for a long time and always receive my contacts on time or ahead of schedule. Their website is easy to use and makes it a very simple transaction.
Response from 1-800 ContactsFeb 20, 2026
We love hearing that everything went so smoothly! Thank you for sharing and your continued loyalty to our business.
ellen
1800 contacts is the best! Super fast ordering process and absolutely wonderful customer service reps!
Response from 1-800 ContactsFeb 20, 2026
Thank you for sharing this great review. We are thrilled to hear that it's been a great experience ordering with us. That's our aim, for simple and exceptional! We appreciate your support!
Julie
It doesn’t get easier than using 1-800 contacts. I love the reminders when my prescription is close to expiring. Someone will always answer the phone and you’ll get your contacts with no issues! Seriously, this is EASY!
Response from 1-800 ContactsFeb 20, 2026
Thank you for the great review! We are pleased to hear that everything has gone fast and smoothly when ordering from us. Thank you for your continued support.
