1-800 ContactsReviews of 1800contacts.com

4.12,347 reviews
Vision & Hearing

1-800 Contacts

About 1-800 Contacts

The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!

1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: 1800contacts.com
Website: 1800contacts.com
Category: Vision & Hearing
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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1-800 Contacts reviews

2,347 approved reviews, newest moderated first

Heera
Feb 23, 2026
My first time ordering contact lenses…
My first time ordering contact lenses from here and I have to say I am 💯 satisfied. Not only they were efficient with getting my and mommy daughters prescription verified by our doc, they were super fast with shipping. I actually called right away with one of my contact having a little tear, and they immediately shipped me a new one with no cost. I am a fan now.
Response from 1-800 ContactsFeb 26, 2026
So happy your first experience with us was a success, and many more to come! So happy that all went well with the replacement lens. Thank you for sharing this awesome review.
John
Feb 23, 2026
Extremely responsive … processed order…
Extremely responsive … processed order within 8 hours, correcting a mistake in the order (my fault) before it became an issue, found insurance benefit I didn’t know about. Delivered on time. Best customer service experience I have had with any business in recent memory.
Response from 1-800 ContactsFeb 26, 2026
Yay! Thank you for sharing this great review. We are thrilled to hear that it's been a great experience ordering with us. That's our aim, for simple and exceptional! We appreciate your support!
Heddie F.
Feb 23, 2026
Highly recommended! ⭐️
Highly recommended!! ⭐️ I was unsure about ordering from 1-800 Contacts, but the entire experience exceeded my expectations. My lenses arrived on time and the quality is outstanding. I decided to leave this review because reading others’ experiences helped me feel confident in my purchase. Excellent prices and reliable brands. I will definitely order again!
Response from 1-800 ContactsFeb 26, 2026
So happy your first experience with us was a success, and many more to come! Thank you for sharing this great review and we look forward to serving you again in the future!
Craig H.
Feb 23, 2026
Prompt and Efficient Process
Easy ordering and re-ordering from the website. Prompt delivery makes for a positive experience with 1-800 Contacts
Response from 1-800 ContactsFeb 26, 2026
Yay, thank you for the kind review. We are so pleased to hear that you've had such a great experience with us! Getting contacts easily and quickly, is what we aim for. Thanks for sharing your experience and we look forward to serving you again in the future!
Raymond P.
Feb 23, 2026
The app is super easy to use and the…
The app is super easy to use and the pricing is very fair. Shipping is always fast and usually faster than what is stated.
Response from 1-800 ContactsFeb 26, 2026
Thank you for this great review! We are so happy to hear that you had such a great experience. We appreciate your support!
Dena
Feb 23, 2026
Easy ordering
It is so easy to order from 1-800 contacts. They had the best price for my brand. They fit properly. I’ll continue to order from them.
Response from 1-800 ContactsFeb 26, 2026
We love hearing that everything went so smoothly! Thank you for sharing and your continued loyalty to our business.
Rob
Feb 23, 2026
Great service team
Great service team. Convenient and easy to use.
Response from 1-800 ContactsFeb 26, 2026
Thank you for sharing this great review. We are thrilled to hear that it's been a great experience ordering with us. That's our aim, for simple and exceptional! We appreciate your support!
Earl M. B.
Feb 23, 2026
It went well.
It went well.
Response from 1-800 ContactsFeb 26, 2026
Thanks for sharing your experience with us! We are so glad that all has gone well with your orders. We appreciate your business!

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About 1-800 Contacts

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My first time ordering contact lenses…

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The app is super easy to use and the…

Easy ordering

Great service team

It went well.

About 1-800 Contacts

About these reviews

More in Vision & Hearing

Denon Eyewear

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1-800 Contacts reviews

My first time ordering contact lenses…

Extremely responsive … processed order…

Highly recommended! ⭐️

Prompt and Efficient Process

The app is super easy to use and the…

Easy ordering

Great service team

It went well.