Debra
I didn't like how I was accused of…
I didn't like how I was accused of taking advantage of trying to get contacts for a cheaper price when I've been a loyal customer ordering from the company I only asked if the company had any promotions going on and I was accused of everytime I try to order I'm always asking for a promotion or trying to get contacts at a cheaper price, I don't think that I would be ordering from the company anymore because the representative was rude and unprofessional.
Response from 1-800 ContactsMar 23, 2026
We're sorry to hear that you felt mistreated during your interaction with our representative. That is such a frustrating experience. We aim to provide respectful service. Please reach out to us at [email protected] and we would love to turn this experience around for you.