1800battery.comReviews of 1800battery.com

I order a battery but it turn out that there was something else wrong. So the guy took the battery back.. Thanks for been truthful... I order a battery from them a few years ago.. and will continue to do so.

So easy! Went to start my car and battery was dead. I Inquired online but wasn't sure which battery to select. They called me seconds later and discussed the differences. Placed order and within 2 hours my battery was delivered and installed! Amazing customer service and experience. I was able to track the delivery so I knew exactly when the installation tech arrived. Completely stress free purchase!!!

Called to set up appointment for battery replacement after several jump starts. Needed new battery for a Ford Explorer 2021. Technician arrived after 3hrs which was fine as suv was at home. Allan the Technician spent over 1hr trying to figure out how to replace the battery and had NO idea how to remove it. He made a few calls but clearly had zero experience. He also broke 5 clips and screws trying to remove the cover. Complete incompetent service technician. Nothing personal but probably need a new career. He finally gave up and left and was assured a quick refund. Several phone calls to numerous call center employees and was informed a Supervisor will call me but after 11 days heard nothing but excuses that Supervisors are busy. Seriously what a lack of professionalism and no sense of urgency from staff. On the upside finally called back again and this time Jose was extremely helpful and actually knew what he was doing and resolved the complaint and issued me a refund minus the $99 service fee. I was fine with that and just wanted a refund so we can move on. NOTE: If you use this service make sure you ask before you book if they actually have a Technician available that knows how to remove a battery. Will NEVER use this company again.

I paid $364 and made an appointment for today. They were a no call no show. I contacted them and they said they would get back to me within the hour. Three hours later… nothing. Ridiculous service and customer service. Do not use this business!

very good experience, very professional. suggest to give the opportunity to schedule an appointment at the web site.

No other company would come to my house with a battery. The guy was really friendly and changed it in no time. Very affordable service and a life saver!

Terrible Experience – Paid Upfront, No Service Provided! I had a horrible experience with 1-800-Battery and want to warn others before they waste their time and money. I paid upfront for a battery replacement service, expecting quick and reliable assistance. Instead, they never showed up and failed to communicate any delays or issues. I attempted to reach customer service multiple times, but getting a response was nearly impossible. When I finally got through, they gave me the runaround and provided no real solution—just excuses. Despite paying in advance, I still haven’t received my battery or a refund. This company is completely unreliable and has zero accountability. If you’re in need of a battery, save yourself the frustration and go elsewhere. Avoid 1-800-Battery at all costs!

Excellent experience with them replacing my dead battery on-site at my house. Great technician!