1800battery.comReviews of 1800battery.com

Order number 100067 was installed in my car on Nov. 10, 2025. On Feb. 17, 2026, my car had a dead battery and Order #109924 was assigned. On Feb 18, 2026, a very professional 1-800Battery.com tech replaced the battery, taking a photo with his cell phone of the battery tester showing the battery showed 2 volts. As the tech was removing the battery from my car I noticed a sticker on the battery indicating the battery was shipped in November 2024, a year before it was installed in my car. As is 1-800Battery.com procedure a credit card charge for $125.00 was made; however despite the cellphone photo of a defective battery - I was still charged the $125 - contrary to 1-800Battery.com's stated policy. Quote from 1-800Battery.com website concerning service fee on a defective battery: “There is a fee that is charged for technician to come out and review the installation, check other charging components on the car and if the battery is defective we will waive that charge. If the battery is defective there will be no charge at all for a warranty check. If the battery is ok then the charge will remain.” After I contested the charge on my credit card, I was not charges the $125. In May, the replacement battery was also dead. I contacted 1-800Battery.com telephone number and spoke with a young woman that I had not spoken with before and she advised that replacement batteries did NOT have a warrantee, and she also fussed at me saying that I did not drive the car enough (never mind that I was out of town). Needless to say that will be the last time I contact this outfit!

The tech delivered the battery and installed it on-site, making the entire experience incredibly convenient and stress‑free. I’m very grateful for the excellent service. Kinley did an outstanding job. He was professional, respectful, and incredibly patient while replacing the battery on my Mercedes R350, a very difficult job since the battery is hidden deep behind the seats with uncommon screws. My car was completely dead and couldn’t even be jump‑started, but he didn’t give up and got it done. 1800 Battery is a reliable company, and I highly recommend them.

Wasted half a day waiting for someone to arrive with a very expensive battery. I had a 2-hour window. After waiting most of that time for an update I called. They said I would get an update in 10 minutes. Half an hour went by and nothing. Finally got a hold of someone in a chat and they said it would be tomorrow. Meanwhile I had placed the initial order at 12 noon. I could have found an alternative in the 4 hours waiting. Now I have to wait 48 hours for a refund! Don't promise what you can't deliver!

I purchased a battery from 800battery.com 2 years ago with a 3 year gold contract coverage. My car would not start yesterday so I called customer service and inquired how to proceed. The Representative was able to pull up my account information via the cell number from which I was calling. He confirmed all the information and asked when it would be convenient for the local city technician could come and install a replacement battery. Very efficient customer service was provided by the 800Battery representative. Then the local contractor company that does 800Battery’s work was outstanding and I realize the local technician provides an even greater, excellent face of the battery replacement company. I live in Miami and the young man who provided the installation of my battery on both occasions is Excellent! He was on time within the window of time we scheduled, he had all the necessary knowledge to access my battery which is located in the rear of the car between the trunk and back seat. He was efficient, friendly and polite, and even offered to reinstall my rain gear, canvas car cover, etc., that is stored in the trunk. If you live in Miami and contact 800Battery.com (which I recommend), please ask that the contractor technician named Damian comes to install your new battery. Thanks very much to both entities!

Purchased a truck battery for $347 less than a year ago, not only do they want $50 for a replacement but $175 upfront in case the issue is not the battery. I wish I can give a negative 5 on the rating for this company. Buyer beware, stay away!

I booked and paid for a car battery and installation for a two hour window the following day. At ten minutes to the end of the window, I had not received any updates so I went to the website customer service chat. They informed me that they were "searching for a tech for my order." I asked for a refund which was promptly issued. I was relieved at that but annoyed that I had wasted so much time. They should have notified me much earlier that no tech was available and I would not have wasted my afternoon. Just relieved that I did get my money back.

Sold me a defective battery and then failed to show up for scheduled appointment to replace. No call. No email. Took no responsibility. Just said they were having hard time finding a tech. Last time for me…

1800battery nothing but a scam fast at taking your money then disappearing! Scumbags 1800