tad H.
The design of contemporary cars today…
The design of contemporary cars today is not conducive for the lay person to perform the replacement themselves. In my case several items beneath the hood had to be removed in order to gain access to the battery. In addition, a battery tender had to provide power to the car's computer system to insure that all systems maintained their settings. The service this company provides is there perfect solution. First you go to the website and identify the make and model of the vehicle. This ensures that the technician has the knowledge on how to execute the service. {I also own a Mini Cooper, and you have to dismantle a ton of stuff to remove the battery} In my case, my technician had no problem with the Lincoln, but admitted that he could not do a Mini. It still took him well over an hour to make the swap out.

