Christopher Kimball's Milk StreetReviews of 177milkstreet.com

I had a complicated return situation and it was handled beautifully with very good communication. Thanks so much.

M.S. never fails. So "enough already:

I’ve waited since July 5 for my small wok to be delivered. First it was august then September and now into October. I never heard from you those entire 3 months unless i asked what was going on. All kinds of excuses about tariffs and shipping and taxes. Plus you charged me for the item in July. The day i decide to ask for a refund you finally come up with, Oh, we just got the shipment in and will be mailing your purchase out in a few days. I have no faith ill ever see that wok!

Great knife! Quick delivery!

Never received order yet they want me to write a review!!!! Not helpful at all.

REPEATED poor customer service experiences. Account inaccessible. Products ordered but not delivered, and no response from customer service. NO phone numbers available. NO clear communication. Deeply disappointing as I am a HUGE Cooks supporter and a 20+ year subscriber.

Why cannot Chris Kimball teach his staff how to correctly pronounce what they are making?!? Especially Italian dishes. Puglia? Tagliatelle? Etc. YOU DO NOT PRONOUNCE A HARD G !!!!

I took their offer of 12 weeks for $1 and, after the 12 weeks they charged me $29.95 for a full subscription, saying I was supposed to tell them after 12 weeks I did not want their magazine. This is bait and switch. I've emailed and telephoned yet, despite assurances no refund has been sent.