Ink Refills - Bulk Ink, inkjet cartridge and laser toner refill kits for all printer cartridges
123refills (123refills.net) has 323 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingPrint & Graphic Design · Anaheim, California
Excellent
Print & Graphic Design · Wilmington, Delaware
Excellent
Print & Graphic Design · Granada Hills, California
Excellent
Print & Graphic Design · Homestead, Florida
Excellent
323 approved reviews, newest moderated first
Richard
I bought ink for the CISS for my Epson printer, and found that it wouldn't print. I asked for help and was given directions as if I'd bought the CISS itself instead of just the ink; however, the directions proved to do the trick, and my printer is once again printing beautiful photographs. I couldn't be happier with this operation, not to mention what I'm saving on ink while also being good to the environment by not using plastic cartridges.
Lorenza
I may not need the ink fora few days. I will resubmit if desired.
Steve
My title says it all, great buy.
Brian
Just received my first order. It was on time,and looked great. I had one small issue which was handled immediatly.
Joseph
I was very satisfied with the product quality I purchased , I received product in the promised time of delivery and packaging was fool proof and damage resistant- I will use ink 123refills now, for My next office needs. Superb Service Joe Saxon
Ramy
The product arrived withing several days, California to Florida by the norm is 7 working days and they beat that. Packaging was good, hand gloves, instructions, and the product was in the bag. The instructions were straight forward, easily dissembled the cartridge, followed the filling process. End result, everything went back together as factory, printed from the first sheet on perfectly.I will buy more as need and would recommend it to all my friends. Just one note, I did not feel this should affect the product rating, just take your time: Some of the toner came out around the threads where the cap and bottle screw together. Gently squeeze the bottle from one side, up high and allow gravity to allow the toner to fall into the cartridge. Do NOT squeeze or force the bottle or some toner will blow out due to the internal pressure. Other than that. you have a TOP quality product and you should feel 100% confident in rewarding them with your patronage.
Jesse
I ordered a specific cartridge package after speaking to a tech from 123refills. This was for a friend of mine. Needless to say, the cartridges did not work in her 4 in 1, and trying (and I MEAN trying), to acquire a RMA number and their address for a return comprised of 4 phone calls and 4 emails back and forth, until I asked for a supervisor. I finally received the RMA number, but only after three hours of work. Now they will not refund my money, but are holding it for ordering additional products from 123 refills. I want a REFUND, as that is what their return policy states. DO NOT DO BUSINESS WITH 123REFILLS, UNLESS YOU WANT A COMPLICATION IN YOUR LIFE!
Response from 123refillsDec 23, 2014
We value all customers, and put customer service first above all else. When we receive a 1 star review that is so negative against our company, it makes us stop to see what we can do to improve. In this case, here is the summary: 1) Order placed online on December 7th for Brother LC105/LC107 cartridges 2) Email received December 14th at 9:07 pm that the cartridges "do not work and you want a return" 3) Our Customer Service replied to you within 6 business hours (Dec 15 at 1:58pm) asking for you to please confirm your printer model, which you replied to, and we identified that the cartridges you ordered are not the correct cartridges for your printer model (your printer model uses only accepts LC101/LC103, standard capacity as advertised on our website http://123refills.net/cic/eg/inkjetprinter.php?printer=Brother+MFC-J650dw) 4) Since you asked for a return, our customer service asked if any cartridges had been opened (for a practical reason, because we cannot get back any opened/used cartridges), and in the same sentence, told you that a return was to be issued 5) A return was issued, all within 1 business day (by Dec 16th) Your negative review came 7 days later (Dec 23). We are sorry that we could not have done a better job and that this process left you with such a negative view of our company.
A. Michael D.
I am really happy with the quick service. The ink I purchased came very fast. The instructions are very easy to understand with a phone number to call if you have trouble.