Roger
Follow up lacking a little.
I think I expected more of a follow up, especially after spending all that money for the dna testing.
Response from 10X Health SystemJan 20, 2026
Hi Roger, Thank you for sharing your feedback. We understand your expectation for more follow-up after investing in DNA testing, and we truly appreciate you bringing this to our attention. We strive to make our reports thorough and easy to understand, and anytime a customer would like additional guidance or clarification, we are always here to provide it—we just need to be made aware. A team member will be reaching out to you directly to review your results, offer additional support, and ensure you feel fully guided moving forward. Your experience matters to us, and we are committed to improving it. -10X Health Support Team




