10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System reviews

1,811 approved reviews, newest moderated first

Jeff H.
Jun 3, 2026
Horrible Customer Service
After my one star post due to poor customer service, 10x reached out to correct the issue. The question was raised as to why my issue wasn't escalated to the right group at the time. 10x said it was a training issue and will be providing the proper training. Since my discussions, 10x has made significant efforts to correct my issue. Due to their efforts, I am adjusting my rating up to 4 stars.
Response from 10X Health SystemJun 3, 2026
Hi Jeff, Thank you for sharing this update. We truly appreciate the opportunity to address your concerns and are glad our team was able to make meaningful progress in resolving the issue. We also appreciate your recognition of the efforts made to improve the experience and the feedback that helped highlight an area for better training. Thank you again for giving us the chance to make things right! -10X Health Support Team
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BB
Jun 2, 2026
Love the supplements, customer Service needs a little help
To start with the supplements are great absolutely love them, however, I’m a mobile mechanic and I have to change my address every time I need a shipment I called customer service to change the address on my next shipment or cancel it or even put it on pause. they were no help to me. Only available change a result I could do was the dispute the charge on my card. All I really wanted to do was pause the shipment until I had an adress to ship them to. Just a heads up it seems a little weird looking at your website with 10 executive managers however, I just got off the phone with Customer Service and it seems like there’s only two people in the whole Customer Service department and they’re not allowed to make any changes to any orders anytime maybe the executive managers need to start doing a job and helping out with the Customer Service agents so they can make changes.
Response from 10X Health SystemJun 9, 2026
Hi there, Thank you for sharing your feedback. We sincerely apologize for the frustration this experience has caused. We take your feedback seriously and truly appreciate you taking the time to share it with us. We are glad to hear you love the supplements, and we also recognize how important it is for the support experience to feel much easier and more helpful when changes are needed. We look forward to improving your experience moving forward. -10X Health Support Team
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Ed
Jun 1, 2026
I did not receive my Magnesium when my…
I did not receive my Magnesium when my order came in. I did not received a call, text or email letting me know. I called customer service on 5/29/26 and was told there was a delay on Magnesium orders and mine would be on a different shipment. I had to call customer service to find this out. My remaining order still has not been received.
Response from 10X Health SystemJun 2, 2026
Hi Ed, Thank you for sharing your feedback. We sincerely apologize and appreciate you bringing it to our attention. A team member has reached out directly to assist, and we truly appreciate you taking the time to share your experience with us. -10X Health Support Team
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Anthony W.
Jun 1, 2026
I never get an answer for my customized…
I never get an answer for my customized supplement orders, and they take a very long time to come.
Response from 10X Health SystemJun 2, 2026
Hi Anthony, Thank you for sharing your feedback. Customized supplements are personalized, so they can take some additional time to complete and ship. A team member has reached out to you directly to assist, and we truly appreciate you bringing this to our attention. -10X Health Support Team
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Zo
Jun 1, 2026
10X Supplements are GREAT
We are very grateful to be clients of 10X. Great science and very helpful service. Been taking multiple DNA assistance supplements and 10 days in, feeling SO MUCH better! I'm a believer. Thanks, Team10X
Response from 10X Health SystemJun 2, 2026
Hi Zo, Thank you so much for your kind words. We are truly grateful for your support and thrilled to hear you are already feeling so much better just 10 days in! It is wonderful to know the science and service behind the experience have stood out to you in such a positive way. We truly appreciate you taking the time to share your experience with us. -10X Health Support Team
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Katherine
Jun 1, 2026
Your team was efficient
Your team was efficient, informative and quick to respond to my questions once my supplies came in. Thank you.
Response from 10X Health SystemJun 1, 2026
Hi Katherine, Thank you for sharing your experience. We are so glad to hear the team was efficient, informative, and quick to respond to your questions once your supplies arrived! We truly appreciate your support and you taking the time to share your feedback with us. -10X Health Support Team
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Chuck C.
May 31, 2026
Not as advertised
Nothing as advertised. Any guidance comes with a fee. Product to me hasn’t produced results. Can’t tell any difference after spending money on methylation and blood tests and receiving the script for what they say I’m missing. Still have the same symptoms.
Response from 10X Health SystemJun 2, 2026
Hi Chuck, Thank you for sharing your feedback. We are sorry to hear this has been your experience. Your health is our top priority, and we appreciate you letting us know. We will have an advisor connect with you directly to provide support and better assist you. -10X Health Support Team
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Stephanie D.
May 30, 2026
Order alerts
I would like to be alerted two weeks before my order is going to ship an alert so that I can change it instead of just being told, “Thank you, your order is on its way.” I want to be able to make changes to the order and I cannot make edits to the order when it is an alert for shipping. Also two websites it annoying and hard to find the we site to log in. Use one website.
Response from 10X Health SystemJun 2, 2026
Hi Stephanie, Thank you for the feedback. We truly appreciate you taking the time to share what would make the experience better for you. A team member has reached out directly to assist, and input like this helps us continue to improve the overall customer experience. -10X Health Support Team
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