10 Federal10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Excellent
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592 approved reviews, newest moderated first
Faye B.
I have never had a problem at this facility. The staff if needed is always courteous, helpful and friendly.
Response from 10 FederalDec 31, 2019
Hi Faye, Thank you for your kind words! We are happy to know that you are satisfied with our storage facility and team. Please feel free to reach out to us for anything you may need. Happy New Year! -Management
Alexandria H.
I wish the price increases didn't happen as much but I am overall happy with my unit
Response from 10 FederalApr 21, 2020
Thank you for your review of our facility in Graham. We understand you have a choice and we greatly appreciate your continued business.
Avery W.
Your customer service staff has always helped me clear up any problems I may be having. Most recently, the problem was you had not received my payment. Working with the young lady we were able to figure out the problem and everything was corrected before I got off the phone.
Response from 10 FederalDec 31, 2019
Hi Avery, Thank you for your kind review! We are happy to know that our team was able to help resolve the situation. Please do not hesitate to reach out to us for anything in the future. Happy New Year! -Management
John F.
No grace from these people... I've had a unit there for 5 years. I'm moving asap
Response from 10 FederalDec 31, 2019
Hi John, We apologize for your experience with our storage facility on Sumter Hwy. Our team is dedicated to ensuring our customer's happiness, so we are concerned to see that you don't feel the same way. We typically work with our customers as we understand that life is full of surprises. Please do not hesitate to contact our call center at anytime to discuss how we may be able to help you. Looking forward to speaking with you soon. -Management
KD
No complaints
Response from 10 FederalApr 21, 2020
Thank you for your review of our facility in Graham. We understand you have a choice and we greatly appreciate your continued business.
Dean M.
Great place. Clean and convenient. I’m glad I have one here
Response from 10 FederalDec 31, 2019
Hi Dean, Thank you for such positive feedback! We are happy to hear that you are pleased with your facility. We appreciate you taking the time to let us know about your experience and look forward to your continued business. Please don't hesitate to let us know if there is anything that we can assist you with in the future. -Management-
customer
Thanks, Chris for everything you were absolutely helpful to me and gladly appreciate your time and patience! You have a happy holiday
Response from 10 FederalDec 23, 2019
Hi Shannon, Thank you for your sweet words! It is our absolute pleasure to help you in any way we can. We appreciate your business, and wish you a Happy Holiday as well! -Management
Jackie H.
No working camera’s, no one on site.
Response from 10 FederalDec 23, 2019
Hi Jackie, We apologize for your experience as we highly value our customer's opinions. While we are an automated facility, we do have on-site camera surveillance. We have also been working to provide additional security for our customers which is the reason behind the temporary change in access hours. We can assure you we are working very hard to ensure our customers feel safe storing their belongings at our facility. Please feel free to reach out to us at any time to discuss further as we would like to have the chance to make it right with our customers. Thank you for your business, and we hope to hear from you soon. -Management