10 FederalReviews of 10federalstorage.com

There are lots of thefts that are in my opinion orchestrated by property management. I say this because he uses homeless people living illegally in their units to clear out unpaid units before auctions. Also the keypad has been broken for over a full week. They have banned people from the property who have paid their units without giving them the opportunity to move their stuff out of the units (at least 3 paying customers were banned for manipulating the broken gate) they don't cover your belongings even though you're required to pay a mandatory insurance fee. I've never seen a business that calls their self reputable run the business in such a trashy way. Basically everything you read on the website is a boldfaced lie. If you cherish your belongings stay far away from 10 federal storage. You might as well just leave your personal items on the curb if you're considering a contract with these crooks. the property manager decided to open my unit this morning as i was inside rearranging. So if it's cold outside I guess you're supposed let the wind trash your unit because apparently your not supposed to close the door or the manager will open it up to see why it's shut. So he now knows what all is in my unit and I'm pretty sure he's the mastermind behind all the burglaries. Smh,!

10 Federal Self Storage is a forerunner in the use of PREDATORY BUSINESS PRACTICES. Including but not limited to bait and switch price hiking illegal foreclosures on paid units and much much more

This company total scam. I rented a u it on the 3rd month my rent went from 179.00 to 300.00 dollers. i had that unit for over 9 months moved out mid month. No pro rate was givin back . Cannot speak with a agent all robot Ai service. Totally rob people DONT RENT FROM THEM!! This is why they build all over the nation there a sham. Dont get your hard earned money just taken from you

Well, I'm native to Alamance County. I had to make a move so I needed storage space. I thought 10 Federal would be what I needed. So I got me a unit and stored some appliances, furniture,tools,and a few items that meant something to me. Paid the mandatory insurance. Then when Chantal came through,I knew it wasn't going to be good.I was out of town so I got the emails from 10 Federal .So I went to the facility and got to see what happened. I had a fridge that was on top of everything. All my belongings were done. Clothing full of mud, everything had mud. The smell was terrible. I walked away and told the crew I was done. Nothing salvageable. I know I probably signed away some rights that day. But the crew that was on site were very nice and friendly. Can't say that about their corporate peeps. Ok I'm done.

This is a HORRIBLE storage facility!! The worst place ever. Moved in almost a month ago and the GATE open sometimes and doesn’t open at all! There is NO ONE on site at all, no humans to talk to on the phone, there is ZERO security!! I visited my unit today and it was open. Somebody removed the lock. I am getting my stuff out of there. Anyone can Steal whatever they wanted. It’s absolutely insane how they run their facilities. NEVER EVER RENT from them!! They don’t care one bit about NO locked gates!! They don’t care about you finding your unit open. Thank God I did not have any valuables in there.Their phone number gives you to an AI pretend person that can do ABSOLUTELY NOTHING for you!!

First off all, how can your storage unit get broken into if u have to use a code for the door, the police said he has tried to call the company of several times and no one every return calls ..

What a HORRIBLE storage facility!! Moved in almost a month ago and the GATE has been OPEN the WHOLE time! There is NO ONE on site at all, no humans to talk to on the phone, there is ZERO security!! Anyone could come in and break into our very expensive RV and LIVE in it!! Steal whatever they wanted. It’s absolutely insane how they run their facilities. NEVER EVER RENT from them!! They don’t care one bit about NO locked gates!! Their phone number gives you to an AI pretend person that can do NOTHING for you!!

They have zero customer support and service. When you finally do actually get hold of a live person they do not know anything, and told me we can escalate it to upper management, and they may or may not call you back. What kind of Mickey Mouse operation is going on here!