101domain Reviews | Read Customer Reviews of 101domain.com

101domain Reviews | Read Customer Reviews of 101domain.com

101domain reviews

717 approved reviews, newest moderated first

Robert L.
Jan 4, 2019
Great support
Great support. Precise and to the point. Pays a lot of attention towards security
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Mike
Jan 3, 2019
Great customer service experience
Great customer service experience. Very pleased with response time.
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Will
Jan 2, 2019
Their customer support is non existent
Their customer support is non existent. I used thier chat festure and wrote a message. They emailed me back a template email saying that I need to open a support ticket, rather than answer my question or forward it internally. This is useless
Response from 101domainJan 2, 2019
Hi Will, we have a reason for doing this. Our chat feature is open to anyone, so depending on the type of support request we often direct users to create a support ticket in their account. Internal support tickets are secure because a client must log in to submit one. Opening a support ticket in your account is the fastest way to receive support for account and domain setting inquiries. We do agree with you that there is room for improvement in how we communicate this in our current system and appreciate the feedback. We hope your question has since been answered by our team, if not please feel free to reach out. Hopefully, you give us another chance to please you with our superior service!
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Douglas De S.
Dec 28, 2018
Solved my problem.
Solved my problem.
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John
May 11, 2018
Report their fraudulent activities
100% not reliable. I really wish I researched them before ordering through them. I bought a foreign domain name from them. A few days later, I checked on the WHOIS of my domain name and checked on other registrars and realized that they never bought my domain name even though they charged me and on their website it shows that they bought my domain name. I go to another registrar and I was able to successfully buy my domain name despite having already “bought” it from 101domain. So they just tried to scam me by taking my money and not providing the service. After I successfully secured my domain name, I told them this and they did give me a refund pretty quickly. So are they a scam? YES they are. If you run into false advertising, false promises, scams, or other shady practices with this company, please report it to the following two places: If you bought a domain from them and never delivered report it to the ICANN Registrar Complaint Form They are a US company so also report it with the FTC (Federal Trade Commission)
Response from 101domainMay 11, 2018
Hi John, We would like to investigate your issue, would you mind giving us your username, email, or a domain name associated with your account? Best regards, 101domain
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Ermal.H
Apr 26, 2018
101domain is a SCAM
101domain is a SCAM. Stay Away! Sold me a domain which was registered from someone else. Never refunded me back.
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Nick
Nov 5, 2017
If you can avoid them, do. Terrible at everything
If you can avoid, please, please, please do. Utterly unacceptable at everything that they do.
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ELMAN
Aug 17, 2017
This is the worst experience ever !!
This is the worst experience ever !!! they bought nic.io company and stolen customers domains with ripping $150 for domain renew and restore that beside not getting any replies back .. they caused our company a damage of nearly $5000 USD btw they dont give you auth code if you need to transfer your domain out !!! this is the worst experience ever with a domain company
Response from 101domainAug 18, 2017
Hi Elman, I would like to investigate your issue, would you mind giving me your username, email, or a domain name associated with your account? Thanks, 101domain
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