zZounds.comReviews of zzounds.com

These negative reviews make me question the reviewers. I have purchased thousands of dollars worth of equipment over the past 4 or 5 years. Close to $8,000. Guitars, keys, basses, speakers, mics and lots of effects and processors. Never had any issues, and I'm constantly looking at the site for the next purchase. Their return policy is great. All the equipment arrived on time (don't count Sundays - Fed Ex) and in great condition. I recommend them to everyone.

All of these bad reviews claim false things and this and that, truthfully I've never had a single issue with ZZSounds and I've spent over $1500 with them. If you're late to a payment, simply shoot them an email and they'll get you sorted out easily. They have never attempted a "random" charge and their support is honestly amazing. Highly recommend them if you need gear but you're on a tight budget.

I read some of the bad reviews,. I was surprised. Of course I can only speak from my experience. I have instruments in my home that only Zzounds could make that happen. I have very seldom had money left at the end of the month to pay cash for a high end guitar. Because of Zzounds and the very generous payment plans, I feel tremendously blessed. About bad reviews concerning Zzounds. I have no idea why they did not meet the criteria for payments. I ordered for years and truly happy. Great return policy. I don't know. I would say don't bad mouth. Call the friendly folks at Zzounds. They have an 800 number on their site.

Been buying from them for 16 yrs, never an issue. Their payment plans are great and they ship fast. Remember, customers who are pleased, won't generally leave reviews. The unhappy and impatient ones leave the bad reviews. Their low score is not indicative of the overall service. If the millions who never had an issue posted 4 and 5 stars, you'd buy from them without hesitation correct? Don't trust trust pilot, oh the irony...

I have spent thousands of dollars with Zzounds utilizing their All Access Pass payment program. I have had nothing but exceptional customer service and have never had any problems with any of my purchases. Granted, sometimes the delivery is a day later than what is stated at the time of purchase but I blame that on FedEx, not Zzounds. I dare anybody to find another company that will let you purchase a Gibson Les Paul or a Mesa Boogie Dual Rectifier and let you do it with 12 monthly payments and zero interest.

Bought a speaker from them that was a scratch and dent for an amazing price. It ended up that one of the woofers wasn't working and I didn't discover it until just outside of their return window. Not only did they take it back for a full refund without hassles, but they covered the shipping both ways! Stuff happens (rock n roll, right?) but a good company stands behind their products and I super appreciate that. I will buy from them again.

Bought maybe $15-20K from them in the last 5 yrs or so and never had an issue. Had a payment plan that the date turned into an issue with me, called them up and all was good and the date got good. These must be Sweetwater reps leaving the 1 star ratings, must not have anything else to do! 😎

Got a phono cable. Good price and got here in a couple days. Definitely recommend