zZounds.comReviews of zzounds.com

There shipping is F'd up everytime!!! They advertise 2 day shipping wich us really 5 day. I just ordered $1,800 purchase and am sending it back as soon as it is delivered. I have been a customer of 11 yrs and will not buy from them again because shipping is ALWAYS A PAIN IN THE ASS.

i ordered the DDJ-GRV6 from zzounds as a "opened box/minor cosmetic(blemished)" the box arrived empty with packing paper. the bottom of the box had been opened and resealed with clear packing tape. my mom watched a fedex driver take longer than usual pulling the box from the van. she watched them place the item against the garage and take a picture of it.

First of all they say there's no credit check but there is even if you have the money down if they ask for they still check your credit and the verification process is stupid! Tey told me it had to be from a bank I did that and still got canceled this site is full of s***

I have been using the pay as you play plan for 5 years and have purchased thousands of dollars worth of equipment. I have always been pretty happy with the service but today I feel like I've been scammed a little bit. I received an email letting me know my monthly payment was declined. I have never missed a payment and had over 1000.00 in the bank. I went online and made my payment manually with the same card. It was approved right away. They then also removed my payment on their end double charging me. They refuse to do anything to make it right. I would not have payed manually had I not received their email. I will never do business with them again. It's too bad because it has always been great.

Bought a turntable there and they won't back the purchase. Matt was rude too. Never shopping at this ripoff joint again.

They are real quick to fill your order and send if but if something is wrong its silence...no customer service...no quality control and total lack of everything in customer service...

I bought a few items from zZounds.com. A RANE MKll for $899, PIONEERE DJM-S5 for $839, and a backordered AKAI MPC lT for $699. The RANE and the PINONEERE came seperate due to the AKAI MPC being backorder. I always click sign on delivery. Once it had been the alloted time for the back order and I still hadn't received the AKAI MPC I called to tell them I have not received it but yet I was I was being charged the monthly payment for it. They told me to wait a little longer to see if it comes in. After another month and my other two items already paid off in full. I called them again to tell them I'm continuing to be charged $186 a month for the AKAI MPC that has not shown up. I tried multiple attempts to have the payments stop or have them send me the item with nothing but run arounds and hang ups. I called their shipping company they use, they could not locate a picture or confirmation that it was sent and or delivered. I have now received a letter saying FINAL NOTICE and that I need to pay them one more payment of $186 or they will send it to collections. I still have NOT received the AKAI MPC. I once again call them and their response is there is nothing they can do and I have to pay for the item I NEVER received or they will put it in collections. I received and paid in full for the two other items with no issue on my end... why would I not pay for the 3rd item.. this company not only did not send me my item but continously took $186 out of my bank account monthly and still wants me to pay more. HORRIBLE Company do not spend your money here. Complete rip off!!!!

False promises on delivery dates! Seems like when your a new customer the first items arrive fast, after that delivery arrive 5-7 days after an advertised date. A bit deceptive.