zZounds.comReviews of zzounds.com

I've bought probably close to $10,000 worth of stuff over the years. Great place, great customer service. Quick shipping too. One time an item went on sale or price lowered by $200 and they refunded me no issues.

Awesome customer service!!! The flexible financing with no credit check is a huge bonus for me. Zzounds doesn't hard sell or upsell you - they truly care for you - the musician. Zzounds is my new go-to for my gear. GREAT JOB!!!

Everything about my interactions with zZounds.com has left a smile on my face. Whenever I need to speak with their Customer Service Representatives, I'm astounded at the friendly, competent, patient, calm, efficient and sincere way that they resolve my question or issue. My thanks go out to Daniel, Andrew and any other staff whose names escape me at the moment. PS They're even open on Sunday! Yikes!

I was looking for a site that puts the musician first. No nonsense. No bs. Easy process. Just cut and dry check all the boxes. Zzounds mailed it. I am a customer for life.

Amazing service

Their customer service is incredible! I've used sweet water for years and my sales rep was the only person I enjoyed talking to and sometimes I had a hard time getting a hold of him. zZound's customer service is friendly and informative no matter who you talk to. Wednesday I ordered a pair of HS8's. They got here Friday. Friday night I called Customer Service and told them that the speakers were way too big for my space. They immediately sent me a return label. Saturday morning I took them to FedEx, and they had the HS5's on my doorstep Tuesday morning. You have gained a new customer for sure. I'm a DJ out of Milton, FL. I've been DJing for the last 16 years and zZounds is my new home for all my business needs. Thank You!!!

First and foremost the first thing I noticed was the associate Jeff treated me with courtesy and respect. That is very important to me. Secondly he was extremely knowledgeable in the instrument that I was going to purchase. He made sure I understood the cost of the instrument and the final cost with the tax included. Made very sure he had the delivery address correct. To my surprise the instrument was delivered the very next day. I will go to ZZ sounds for any future purposes of my musical supplies I will need. Thank you very much for your service. Bill P

Hi… I LOVE ZZSOUNDS!!!!! these guys are absolutely amazing! Great customer service great prices add matching !! AND I LOVE THE PAY AS YOU PLAY and I really appreciate that. You guys didn’t let me down when I needed something ! 😀That’s why when anyone ask’s me about music needs I tell them to come see you guys. !!! you guys have a loyal customer for life!!