zZounds.comReviews of zzounds.com

Just mean, nasty people. NO REASON to spend money with such tools.

Review should have been a Zero but it made me give 1 star. They took money from my bank acct. then Never Shipped item. Sent email after I called and said I canceled it.....What The! Stay far far away from this second hand guitar store.

One of their customers has given them the wrong email address (mine) and now I receive all his communication. I've told them over and over again that they are emailing the wrong person, I'm not even in the same country as their customer or their company, and they refuse to stop emailing me! I don't just mean they won't stop, I mean they actually replied to my request telling me they won't stop! I'm not even a customer and I still need to review them as having the worse customer service ever!!!!!!

Free 1 day shipping is total BS. They use it to get you to buy from them instead of their competitors, but don't actually ship it 1 day. It's always Fedex Ground. bad, misleading tactics, Zzounds

Very negligent and incompetent distributor. Twice i've had to cancel my order or it was cancelled by them because of a mixup with their understanding of if the item I was purchasing was in stock or not. TWICE. The second time around they made double mistake and it actually WAS in stock. Instead of contacting me and saying WE ARE HOLDING THE INSTRUMENT FOR YOU, they sold it to someone else. Not only that, but their customer service is incompetent, they are under stocked and OVERPRICED go with SWEETWATER.COM PLEASE.

Just bought a guitar,Strap and case for my sons birthday. They advertise one day shipping. So after I make my order I notice that the case is backordered and the guitar will get here a week after the strap which is now really going to take two days. So I have to change the order to a different more expensive case. And of course they can't just change it and charge me the difference I have to place a completely different order.Then on the guitar i am told sorry its to late to do anything about it.So my sons birthday is on Saturday and it looks like I will be able to give him the case and the strap but explain it will be another week or so before you get the guitar.Very disappointed. uPDATE NOW THE ONE ITEM I BOUGHT THE GUITAR CASE SAYS IT WAS DELIVERED AT 944 AM THIS MORNING BY FEDEX ... I HAVE 8 SECURITY CAMERAS THAT RECORD 24/7 NO DELIVERY AND NOW THERE MAIN NUMBER IS ALWAYS BUSY. BUYER bEWARE.