ZuntaFiReviews of zuntafi.com

4.5354 reviews
Investments & Wealth
105 1st Ave SW, Aberdeen, South Dakota

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ZuntaFi

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About ZuntaFi

For more than 40 years our team developed and perfected how to guide students and their families through the student loan process. Our intuitive online platform coupled with a tenured team eager to provide insightful assistance is an unbeatable combination well suited for more than just student loans. Our end-to-end loan platform is now available for a wide range of consumer lending.Our platform offers flexibility to develop custom finance products to suit each partner's market and customers. This turn-key solution requires no additional staffing and no technology investment. Loan customers receive personal service from our team, based in South Dakota, who is passionate about providing assistance and guidance from application through payoff.

ZuntaFi (zuntafi.com) has 354 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: zuntafi.com
Website: zuntafi.com
Category: Investments & Wealth
Location: Aberdeen, South Dakota
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ZuntaFi reviews

354 approved reviews, newest moderated first

Joshua S.
Jul 21, 2023
My school when certifying my medical…
My school when certifying my medical education loan accidently submitted a 0. This reverted my loan back to incomplete. When I called iHelp I got immediate and helpful assistance. Customer service is great and easy to work with.
Response from ZuntaFiAug 11, 2023
Hi, Thank you for the feedback. We pride ourselves in personal assistance and I am pleased to hear about the excellent service you received. Please don’t hesitate to reach out to our office if you ever have questions. Thanks for sharing your experience with us and the community. Take care, Sheri Engleking
Edward P.
Jul 20, 2023
Zuntify is very cooperative and understanding.
The people made this a great and helpful experience. They are always available and always prompt when answering questions or concerns.
Response from ZuntaFiAug 11, 2023
Hi, Thank you for the feedback. I am pleased to hear about the excellent service you received. We pride ourselves in personal assistance and are here to help when you have questions. Thanks again for taking the time to share your experience with us and the community. Take care, Sheri Engleking
brendan
Jul 17, 2023
Good response time
Good response time
Response from ZuntaFiAug 11, 2023
Hi! Thank you for the positive review. We use customer feedback to help make improvements to our processes. I am happy to hear you were satisfied with your experience when you did need assistance. Please don’t hesitate to reach out to our office if you ever have additional questions. Thanks again for taking the time to share your experience with us and the community. Take care, Sheri Engleking
dongxiao Z.
Jul 15, 2023
super fast on processing and response
super fast on processing and response
Response from ZuntaFiAug 11, 2023
Hi, Thank you for taking the time to leave feedback. I'm happy to hear about the excellent service you received! Thanks for sharing your experience with us and the community. Take care, Sheri Engleking
Peter C.
Jul 15, 2023
The team we called was very cordial and…
The team we called was very cordial and kind.
Response from ZuntaFiAug 11, 2023
Hi! Thank you for taking the time to leave feedback. I'm happy to hear about the excellent service you received! We pride ourselves in providing honest, transparent personal assistance every step of the way. Thanks for sharing your experience with us and the community. Take care, Sheri Engleking
Randa
Jul 14, 2023
Excellent account manager, awful loan terms
My account manager is very helpful & honest! She is exceptional for her role. However, the loan I received was modified without my knowledge when it was sold to Zuntafi & now I have to pay over a 10% interest rate that I can't afford. I am basically stuck accruing debt, with my Principal balance growing, until I come up with a new plan. It is really unfortunate.
Response from ZuntaFiJul 14, 2023
Hi Randa, Thank you for taking the time to provide honest feedback. I'm happy to hear about the excellent service you received. We pride ourselves in providing honest, transparent and personal service. ZuntaFi is a loan servicer and does not determine the loan terms when you obtain college financing. I expect you have a variable rate loan, therefore as interest rates increase (as they are right now) your payment increases. I'd be happy to review your account to confirm everything is set up appropriately. Please feel free to contact me at [email protected]. Thank you for taking the time to provide feedback! Take care, Sheri Engleking
Cedar R.
Jul 14, 2023
it was easy to use
it was easy to use
Response from ZuntaFiAug 10, 2023
Hi, Thank you for taking the time to provide honest feedback! We use customer reviews to help make improvements to our processes. I am pleased to hear the process was easy! If you ever have questions, please feel free to reach out to our office. Thank you for sharing your experience with us and the community. Take care, Sheri Engleking
Christian D.
Jul 13, 2023
Simple instructions
Simple instructions. Very quick to help with process via email.
Response from ZuntaFiAug 11, 2023
Hi, Thank you for taking the time to leave feedback. I'm happy to hear about the excellent service you received! Thanks for sharing your experience with us and the community. Take care, Sheri Engleking

ZuntaFiReviews of zuntafi.com

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ZuntaFiReviews of zuntafi.com

ZuntaFi reviews

My school when certifying my medical…

Zuntify is very cooperative and understanding.

Good response time

super fast on processing and response

The team we called was very cordial and…

Excellent account manager, awful loan terms

it was easy to use

Simple instructions

About ZuntaFi

About these reviews

More in Investments & Wealth, South Dakota

Willow Lake Lending

Q Credit

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ZuntaFi reviews

My school when certifying my medical…

Zuntify is very cooperative and understanding.

Good response time

super fast on processing and response

The team we called was very cordial and…

Excellent account manager, awful loan terms

it was easy to use

Simple instructions