Ahmed M.
They totally suck
They totally suck, they keep claiming they're according to regulations and that they're fair play they're not. It's like a black hole sucking money right and left and they should be investigated for fraud. No integrity whatsoever even there's one time I won $82 and only $60 was counted to my balance. Their staff is very responsive and friendly especially one who's name is Robert but whoever in charge of that website should be investigated by the feds for fraud. No RTPs adding up, return in less than %5 and I have everything documented for what I stated. Also when you win big they put all sorts of obstacles and delays in your way to make sure you play and lose your money to the last penny and then tell you that you cancelled your redemption when it was in the final stages of being processed and was just about to be deposited to make you feel it's your fault.
Response from ZumoSep 7, 2026
Hi Ahmed, We have sent a request through Trustpilot for your account details so our team can clarify the circumstances of your experience with the security team and provide a more specific response. Please share the requested information when possible, as we cannot identify the relevant account or review the case without it. We’re sorry for the difficulties you encountered and appreciate you bringing this to our attention. Zumo Team