ZumoReviews of zumo.us

The games have great graphics and fun to play

Played this platform twice- Definitely love this one. Not only are they fast with replies and redemptions, they have some great games with high chances of winning.

It’s been 5 weeks since my redemption request. This week I did receive an email that I would have the redemption by 9/27 (today). That turned out to be a lie. Also, apparently they couldn’t answer any emails to why as I tried twice to reach them today with no response. Zero stars is the appropriate rating here. I don’t get how this site gets away with this with no repurcussions.

Awesome Platform with a bunch of known games with quick redemption payout 24 hours. Thanks guys 2 thumbs up 👍👍

Zumo Casino closed my account and did not pay my redemption Very disappointing experience with Zumo Casino. They closed my account claiming they had detected something “suspicious.” I fully cooperated with their verification process and provided all the documents and proof they requested. Even after providing everything they asked for, Zumo Casino closed my account and never paid the redemption I had already earned. I contacted customer support to try to resolve the issue, but I never received a satisfactory explanation or a resolution. If they believed there was a problem with my account, they should have clearly explained the issue and properly addressed my outstanding redemption. Instead, my account was closed and my earned redemption was left unpaid. I provided all the verification documents they requested, yet I never received the money I had won. Based on my experience, I am extremely disappointed with how Zumo Casino handled my account and my redemption.

Fun games usually fast payout unless on the weekends.

Fast redemptions ! Great games

Beware of this "Casino" they're a scam. Ive played on and off on this site and made multiple purchases totaling just shy of $100. I attempted to redeem $1300 after going on a nice run. I was asked to submit all the typical KYC documents, which i did promptly. I submitted my self, my card, my proof of residency, and proof of both my credit card which I used to purchase and proof of bank account which I used to withdraw. After 3 or 4 day I get an email from their "fraud department" that they detected suspicious activity on my account and have permanently banned me and refunded all the purchases I had made. No explanation of what "suspicious activity" they saw, just a full ban and that was it. I did not violate any terms of use, I'm old enough to play, I only have one account, ive only used one card for purchases, I live in a state that is legal to play in, and I gave them all the information they needed without giving anyone a hard time. They had no issue with me playing and losing, until I won. So be warned, this website is not legitimate, and if you win large, you will be banned for no reason. Edit For Clarity: This company responds to negative reviews, but made 0 attempts to fix the situation. My account still remains banned and no reason was given after multiple attempts to contact them. They are a scam. If you win, you lose. Avoid at all costs. As of 10/20/2026 per Zumo.us reply, I have contacted their support for further review and explanation. I was met with an almost instant reply saying "Unfortunately, all the details about such a decision are internal and cannot be disclosed. We appreciate your understanding in this matter." Again, this company is a complete scam and will not allow you to redeem any sizable amounts. They refunded all the money I ever spent on the platform. If I was breaking the TOS why would they refund my money? They wouldn't! They did so because they knew I'd initiate a charge back to my card for fraud which would flag their company. Stay far far away and go play on more reputable sites.