ZO Skin HealthReviews of zoskinhealth.com

Het liefst geef ik helemaal geen ster want dat verdienen ze niet. Met veel vertrouwen heb ik een de dure skincare producten van zo skin health gekocht. Helaas heb ik na een week gebruik al eczeem ontwikkeld. Ik heb nooit eerder last gehad van eczeem op mijn gezicht. Helaas heb ik er 2 maanden over gedaan om mijn huid weer normaal te krijgen en natuurlijk onmiddellijk gestopt met het gebruik vd producten. Uiteraard wou ik mijn geldt terug en tot mijn verbazing geven ze aan dat ze niks voor me kunnen doen. Van zulke dure producten mag je toch wel een beetje service verwachten? Helaas zit ik met producten die ik niet kan gebruiken en ben ik €600 lichter in mijn portemonnee. De huidtherapeuten zijn zo goed getraind dat ze je van alles kunnen verkopen. LET OP WAT JE KOOPT. Wat er ook gebeurd je krijgt je GELD nooit meer TERUG.

Three weeks I have been complaining, sending emails and calling because I received a broken cream. On email they respond me, someone will get back to you. Then they send me email “Are you sure you didn’t broke when you opened?!” After that they never respond anything. They teased me that I broke the cream myself?! Like I love to call their customer service and waiting on line?! And when I get someone to talk, they told me they are unable to help. This is not how customer service should work! As a customer, I do not feel protected or respected by this company. I'm very sorry for that, because that's not how a big company like Zoskinhealth should behave! They charge me and sent a broken cream! I am very disappointed and do not recommend their products and this kind of treatment to costumer!

Not recommended at all, soo many better skin health products you can get for better price anywhere else, dont waste your money for this company.

Eccellente! Bisogna sapere usare!

Ho speso 200 euro per una travel bag composta da due prodotti esfolianti un tonico e due creme per rosacea. La mia pelle quasi prendeva fuoco. Dopo quattro giorni di utilizzo mi sono riempita di brufoli da irritazione, scomparsi solo dopo due settimane di non utilizzo. Anche l'utilizzo delle sole creme non ha dato alcun beneficio neanche maggiore morbidezza. NIENTE!!

Review for ZO Skin Health Products "I purchased ZO Skin Health's Hydrating Crème after a recommendation from a skincare clinic, where I was assured it was safe for sensitive skin, mild enough for babies, and endorsed by the Eczema Society. Trusting this reputation and the clinic’s advice, I bought the product with the expectation that it would soothe my rosacea. Unfortunately, it did the opposite. After using the Hydrating Crème, my rosacea flared up badly. I reached out to the clinic, and they advised me to stop using it temporarily and try again once my skin had calmed down. Following their advice, I gave it a second chance, but my skin reacted just as strongly the moment I reapplied. Frustrated, I researched the ingredients myself and was disappointed to find several that are known to irritate sensitive skin, including Cyclopentasiloxane, Cetyl Alcohol, Retinyl Palmitate, and Benzyl Alcohol. I reported this to the clinic and requested a refund, which they initially deferred while consulting with ZO Skin Health. In the end, they offered a refund only for a toner I’d barely used, refusing to refund the Hydrating Crème itself, with the justification that it is still considered “mild” and safe for sensitive skin. For a brand marketed as high-quality, with products priced at a premium, ZO Skin Health’s response and handling of a customer reaction to their product is concerning. Sensitive skin and rosacea are challenging conditions, and I expected ZO Skin Health to stand behind their product with more accountability and understanding. I am left with an expensive product I cannot use and feel misled by the brand's reputation for supporting sensitive skin. If you have sensitive skin or rosacea, I would recommend exercising caution with ZO Skin Health products. My experience has been frustrating and disappointing, and I would not recommend ZO Skin Health to anyone seeking reliable, well-supported options for sensitive skin or expecting reasonable aftercare from a premium skincare brand."

I’ve been a loyal ZO Skin customer for a while, but after my recent experience, I’m done. My package was not delivered TWICE, and despite that, ZO Skin refuses to issue a refund and has left the case open with FedEx. I followed up with FedEx, and they requested a simple letter from ZO Skin confirming the order. Sounds easy, right? Wrong. ZO Skin has repeatedly ignored my requests for this letter, which is necessary for me to process the claim with FedEx and get my refund. I’m not even asking for a replacement or a refund from ZO Skin directly, just the documentation needed for FedEx to handle the situation. It’s ridiculous that a company with supposedly high standards can’t even provide basic customer service. I’ve reached out to them multiple times, and they’ve completely ignored me. I even filed a complaint with the BBB, and they’ve ignored that too. This shows they simply do not care about their customers. If ZO Skin can’t handle such a simple request, it makes me question their entire approach to customer care. I’m seriously considering ditching their products altogether because dealing with this company is more hassle than it’s worth. Absolutely useless!

Horrible horrible experience. They sent me a damaged item and took almost 2 weeks to answer. I had to call and email numerous times which is a disgrace but to make it worse they’ve been incredibly rude and combative ( Vivianna & Aaron) no apology - nothing! I’m never going to purchase from them again there’s way too many high end brands the perform just as well if not better. And to add, they still haven’t refunded my return and it’s been almost a month. STAY AWAY! And if you really need the product just go to your local sellers office