Laura D.
Fundamentally poor quality.
Purchased a heated weighted blanket. 1 week after receiving, the ties connecting the blanket to the cover are rotted and broken. Also purchased a heated dog bed, the heated portion is only in the center third of the bed, the rest is thin and not heated.
Response from ZonliJun 29, 2026
We sincerely apologize for this terrible experience. To better understand the problems of your heated weighted blanket and heated dog bed, please reply to this comment with your email or order number if possible, or send your order information and product issue details to our official service mailbox [email protected]. We will rearrange after-sales service for you to fully address all your needs. Again, we sincerely apologize for our mistakes and thank you for your valuable feedback, which helps us become a better brand.