Margriet J.
Unfortunately but resolved very quickly!
Unfortunately, I was a bit late to watch the replay of "Unbroken." I was delighted to see that for the two episodes I really wanted to watch, I still had four hours left, so I started right away. It was so interesting and eye-opening for my health. So, 5 stars for the content! Unfortunately, the second episode kept getting cut off time and time again. According to the timer, I still had at least 1.5 hours of access. Then the time was up. Unfortunately! Which was a real shame, since I found the content so interesting. After my unfortunate experience, Zonia.com contacted me very quickly. They came up with a great solution. Thank you very much!
Response from zonia.comAug 26, 2025
Dear Margriet - Thank you so much for your kind words and for sharing your experience with Unbroken! We’re thrilled to hear that you found the content so valuable and eye-opening for your health. To clarify the timing: the free screening of Unbroken began on August 11th, and the Replay Weekend ran from August 23rd for 72 hours, giving everyone who had already registered the chance to watch all 10 episodes. Since you signed up on August 25th, you joined in towards the end of the replay period, which meant your available viewing window was a bit shorter compared to those who registered earlier. This schedule applied equally to all participants of the free screening. That said, we absolutely don’t want you to miss out on the powerful episodes you couldn’t finish due to the limited window and cut-offs. We'll send you an email shortly with a resolution!