Bill G.
Be careful with the 7 day trial period
Be careful with the 7 day trial period. I thought that I had requested to have my trial cancelled via email, but later found that I was being billed $250/month. I contacted support, but they were unwilling issue a refund or offer any other consolation even though I was not using the service. Granted this falls back on me for now being diligent to ensure this account was closed, but I'm obviously irritated for being charged for a service that did not use.
Response from ZonGuruMar 7, 2022
Hey Bill Thanks for your feedback, we have reached out to you directly but in case you missed it you can reach us at [email protected]. As a general guideline, we have a very generous refund/cancelation policy and make it super easy for users to cancel directly from the ZonGuru platform. Unfortunately, if you’re outside terms we need to make sure it’s fair for all platform users and apply the refund policy consistently. We would love to see you try out the ZonGuru tools again and would be happy to offer another free trial or additional training resouces.