Kevin L.
Hesitant to try but smooth experience so far
At first I was hesitant to rent through Ziprent as I've always rented from a traditional property management company with a physical presence or the landlord themselves directly. My experience with Ziprent has been surprisingly pleasant thus far. Their communication methods are streamlined and they communicate primarily through email. If needed, they're available by phone as well. It takes a bit of time getting responses sometimes but overall I feel like things are on track for a smooth move in.
Response from ZiprentNov 27, 2024
Hi Kevin - Thank you for your review! We're happy to hear about your experience. Please note that you're encouraged to call our departments for any urgent/time-sensitive inquiries that may require a faster response (less than 24 hours, which is our email response time). You can also reach out to our Escalations team at [email protected] for management-level support.



