ZIP Moving & StorageZIP Moving and Storage provides relocation and storage needs. Our success is based on a foundation of highly trained workers and a committed management team. We are characterized by speed, skill, and above all, experience gained in the many years moving homes and offices. In addition, ZIP Moving and Storage offers a high level of professionalism through fair and respectful communication with clients so that both parties have a pleasurable experience.
ZIP Moving & Storage (zipmoving.us) has 491 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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customer
The movers were quick, professional, and efficient.
Response from ZIP Moving & StorageFeb 2, 2024
Dear Robin, Thank you for letting the public know about your positive experience with Zip Moving And Storage! We appreciate you allowing us to handle your move! All the best! P.S. Keep in mind that people who refer our company to friends and family can get $100 for every referral that uses our services for long-distance moves and $50 for locals.
TRACIE B.
Movers were respectful and handled furniture with care
Response from ZIP Moving & StorageJan 24, 2024
Dear Tracie, Thank you for your positive review! At Zip Moving and Storage, we always strive for excellence, and your feedback is invaluable in helping us achieve that. We understand that there's always room for improvement, and we would love the opportunity to chat with you and learn more about how we can turn your 4-star experience into a 5-star one in the future. Our team is at your disposal every day from 9 AM to 5 PM. Please feel free to reach out to us at 855-947-6543, and we would be more than happy to discuss your feedback further!
Tam E.
The team was great, professional and completed our move on time. I appreciate that they went above and beyond to help us pack some on-site material that we weren't able to prepare in advance. I only reduce stars because they damaged some areas in the home. They filed a report, but there was no outcome or compensation for the damage that was done to the home. Again, that's of no fault to the team, but I didn't love that the company didn't make it right.
Response from ZIP Moving & StorageJan 16, 2024
Dear Tamara, Thank you for the feedback that you have provided. Someone from our customer service team will reach back out to you today to see what happened and how we can assist you with your damages claim. Please call us at: (855) 947-6543 whenever you need help.
JWebb
The movers were on time & did a great job regarding our boxes with no damages.
Response from ZIP Moving & StorageDec 20, 2023
Dear James, Thank you for letting the public know about your positive experience with Zip Moving And Storage! We appreciate you allowing us to handle your move! All the best! P.S. Keep in mind that people who refer our company to friends and family can get $100 for every referral that uses our services for long-distance moves and $50 for locals.
Louiza
Accurate quote, professional, courteous, on time, excellent customer service and communication.
Response from ZIP Moving & StorageDec 14, 2023
Dear Louiza, Thank you for letting the public know about your positive experience with Zip Moving And Storage! We appreciate you allowing us to handle your move! All the best! P.S. Keep in mind that people who refer our company to friends and family can get $100 for every referral that uses our services for long-distance moves and $50 for locals.
Monique
The moving men were nice however this second time around made more of a headache on me because most of the items that where on the estimate list of items to go were nor moved which means more money I had to put out plus one item I hope I will not lose at my old location because of it size I haven't yet been able to get it hits hiring a moving company. The women I spoke to assure me regardless of the number men that the job would be completed. Wasn't the case.
Response from ZIP Moving & StorageDec 14, 2023
Dear Monique, Thank you for taking the time to share your feedback regarding your recent moving experience with us. We sincerely apologize for any inconvenience or frustration caused by the discrepancies between the estimate and the actual items moved. It is disheartening to learn that we did not meet your expectations during this move, and we genuinely regret any inconvenience you may have faced. We understand the importance of a seamless moving process, and we are committed to addressing the issues you have raised. Our team is currently investigating the details of your move to identify the discrepancies and take appropriate corrective measures. We appreciate your patience and cooperation as we work to resolve this matter promptly. Please contact our customer service department at 855-947-6543 to discuss the details and ensure that your concerns are addressed appropriately. Once again, we apologize for any inconvenience you experienced during your move. Your satisfaction is our priority, and we are committed to learning from this experience to enhance our services for future customers. Thank you for bringing this matter to our attention, and we appreciate the opportunity to make things right.
Allen S.
The movers were very professional. They were great at determining how to fit big things in not so big spaces. The move was about as good as it could have been
Response from ZIP Moving & StorageDec 7, 2023
Dear Allen, Thank you for letting the public know about your positive experience with Zip Moving And Storage! We appreciate you allowing us to handle your move! All the best! P.S. Keep in mind that people who refer our company to friends and family can get $100 for every referral that uses our services for long-distance moves and $50 for locals.
R W.
The team was very professional and very careful with moving our belongings. They put all of our furniture in the areas specified and even put together some new furniture for us. We couldn’t have asked for a better moving company and team with our move. Highly recommend Zip Moving.
Response from ZIP Moving & StorageDec 6, 2023
Dear Robert, We could not be happier that Zip Moving and Storage provided you with a great moving experience. Thank you for sharing your review with us and the community. P.S. We use instagram for news on service and promo codes @zipmovingandstoragedmv you can follow us there.
