ZIP Moving and Storage provides relocation and storage needs. Our success is based on a foundation of highly trained workers and a committed management team. We are characterized by speed, skill, and above all, experience gained in the many years moving homes and offices. In addition, ZIP Moving and Storage offers a high level of professionalism through fair and respectful communication with clients so that both parties have a pleasurable experience.
ZIP Moving & Storage (zipmoving.us) has 491 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
zipmoving.us
Website
zipmoving.us
Category
Moving & Storage
Location
Rockville, Maryland
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Great team! Very efficient packing and unpacking! Pleasant to work with! Very skilled in preparing furniture for moving.
Response from ZIP Moving & StorageMar 8, 2024
Dear Roni,
We are incredibly grateful that you took the time out to leave us this note. Customer satisfaction remains our top priority. We look forward to serving you again.
We take pride in knowing our customers are happy with our service. Thanks so much for taking the time to leave us this great review.
P.S. If you haven’t already, please follow us @zipmovingandstoragedmv on instagram for promo codes.
RA
Rachael
Outstanding Service
The team was on time, very communicative, and efficient. All of our items were treated carefully and I was continuously apprised of status during the process. Sam regularly communicated with me throughout the move. Zip will be my first call if I need to move again.
Response from ZIP Moving & StorageMar 7, 2024
Dear Rachael,
We are so thankful for having amazing customers like you! Enjoy your new home!
DT
David T.
Professional no damage very…
Professional no damage very communicative.
Response from ZIP Moving & StorageMar 5, 2024
Dear David,
Thank you for letting the public know about your positive experience with Zip Moving And Storage! We appreciate you allowing us to handle your move!
All the best!
P.S. Keep in mind that people who refer our company to friends and family can get $100 for every referral that uses our services for long-distance moves and $50 for locals.
GM
Glenda(mayphus)
Great service and great job
Great moving company! Great packing! When delivered to my new address they unpacked all boxes , took away all paper and boxes! So helpful. Very. Great employees. Reasonable price also.
Response from ZIP Moving & StorageFeb 28, 2024
Dear Glenda,
We are so grateful for your kind words. We can only hope that you will choose us to be your movers, if you ever wish to move again, so that we can serve you once more.
However, we've noticed that the rating you left us doesn't match the words in your review. Would you be so kind to call us at our number, so that we can discuss this?
Our phone number is (855) 947-6543.
MR
Mrs. R.
Very Professional
Very Professional, Excellent Customer Service, Prompt, Communicates from the time you have a consultation through the whole moving process. The company takes great care of your belongings. The company makes your move easy and less stressful. I will definitely keep Zip Moving and Storage in my contacts for future business if needed. Great Service!!!
Response from ZIP Moving & StorageFeb 19, 2024
Dear Christa,
We will be sure to pass on this great review to our crew. Thank you for being an awesome customer!
KA
KatAg.
The movers were WONDERDUL!
The movers were WONDERDUL. They were VERY professional, on time and very respectful of my belongings. My issue is with the company and their prices. I'm a single mom and needed movers so I'm stuck. However the price I paid came out when broken down to the workers making 71.00$/hr. One we all know they didn't get that amount and more importantly I'm in Healthcare and I DONT make 71.0$ it's a bit much...the company needs to be more consumer conscious.
Response from ZIP Moving & StorageFeb 23, 2024
Dear Katrina,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our movers to be wonderful, professional, and respectful of your belongings. Ensuring a positive experience for our customers is always our top priority.
We understand your concerns regarding pricing and want to address them transparently. Our pricing structure is determined by various factors, including the cost of operating our business, equipment, insurance, and labor wages. While we strive to maintain competitive pricing, we also recognize the importance of being consumer-conscious.
We appreciate your perspective as a single parent and healthcare professional, and we want to assure you that we take your feedback seriously. We're continuously evaluating our pricing policies to ensure they align with the needs and expectations of our valued customers.
If there are specific aspects of our pricing or services that you would like to discuss further, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we're committed to addressing any concerns you may have.
Thank you again for choosing our moving company, and we hope to have the opportunity to serve you again in the future.
CS
Cynthia S.
The company was professional from start…
The company was professional from start to finish. They arrived on time (actually a little early) and efficiently moved the items to an out-of-state location. The crew was friendly and very accommodating. Everything arrived in good shape including a 250 year old antique chest. I would definitely recommend their services.
Response from ZIP Moving & StorageFeb 9, 2024
Dear Cynthia,
We will be sure to pass on this great review to our crew. Thank you for being an awesome customer!
CU
customer
Professional and courteous
It was a pleasure working with everyone on the team.
Response from ZIP Moving & StorageFeb 8, 2024
Dear Chris,
We're so happy that you had a stress-free move! Thank you for sharing this awesome feedback with us and for letting us help you.
P.S. If you like our service, you’d probably like our Instagram page @zipmovingandstoragedmv be sure to follow us for promo codes.
