ZiphealthReviews of ziphealth.co

Response from ZiphealthNov 11, 2024

Hello Larry, Thank you for taking the time to share your feedback with us. We understand your frustration regarding the necessity of having a video consultation when you wish to refill your prescription. Telemedicine regulations require that healthcare providers follow state-specific guidelines set forth by the State Boards of Medicine. This means that a video consultation is a necessary step for issuing prescriptions in your state. We cannot ship orders until this consultation is completed, and I understand how this may seem cumbersome, especially if you are already familiar with the process. To make things easier for you, we recommend considering our subscription option. By choosing this, you'll only need to complete one video consultation for the duration of the subscription, which can last up to one year. If you are requesting the same medication and dosage, only one video consultation is required within a 90-day period. Once this consultation is completed, you won't need to repeat it for another 90 days, making your future orders much more streamlined. We hope this information helps clarify our process. We are here to support you, and if you have any further questions or concerns, please feel free to reach out. Best regards, The ZipHealth Team