Mark
Zipheath approved my request for…
Zipheath approved my request for medication February 2022. Ziphealth has sent me numerous emails asking me to reorder. I contacted Ziphealth to reorder 5 days ago & provide a change of address. The Ziphealth rep said I needed to reorder & answer the survey questions prior to my order being approved. Later that day my order was not approved. My medical information is the same as February 2022. After my order was not approved Ziphealth continued to send me email offers & promotions? I assume that it's just another low IQ day at ZIPHEALTH
Response from ZiphealthJun 13, 2022
Hello Mark, Thank you for taking the time to leave us feedback through Trustpilot. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We have reached out to you via email to resolve this situation. Please let us know if you require any further assistance. Our customer support number is (888)-634-1354. Our lines are open Monday to Friday from 9 am to 5 pm (EST). Kind regards, The ZipHealth team



