Walter H Williams J.
Order and refill option
You should offer auto refill or just yearly consultation to get refills. I used two other services and they both offered that,and keep my cc. number on file or not! Thanks for the explanation of refill consultation.Keep us posted on the auto refill in the event you would make that change. Thanks for addressing my concerns in a timely manner
Response from ZiphealthAug 12, 2022
Hello Walter, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We do not offer a subscription service at present, so each order you place will be a one-time purchase. The consultation does only need to be completed once, as an existing patient, your answers will be pre-selected for convenience but you will need to review your answers with each order in case there have been any changes to your medical history. You can also call customer care at 888-634-1354 and we would be happy to assist you with placing your orders. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST).Kind regards, The ZipHealth team