Brian Schaefer J.
Place is a scam in my opinion
Place is a scam in my opinion! Why have a section for UTI if your only going to deny me not once, but twice when I know my symptoms. I've had UTI's in the past and I did not click on anything random on this site, but once I was done it denied me. I redid it again with clicking on areas where I wouldn't be denied and it denied me still lol. Place a is a joke, see I've been on Cipro before, Macrobid, Sulfa, and and others as I at times deal with the unforunateness of being one who gets UTI's on and off. I came here on this site hoping they'd help as both my primary and Uro Specialist are all booked out months out, so I was old if I could locate either an online service or Urgent Care. I was hoping to avoid Urgent Care as this is an easy fix as I've again had UTI's before and know what works and what doesn't. To go on this site and be denied was a joke as my symptoms aren't severe enough, but getting the foul smelling urine, burning sensation, and the nauseous with the slight flank pain which means it will eventually get worse if I don't get the meds sooner than needed. There was no explanation as to why I was denied and they didn't even give the chance for me to go over my medical history enough to prove I know exactly how I know the symptoms and what's needed. My Uro in the past gave enough Antibiotics in case this ever flares up and of course back in January I ran out as I only had two weeks worth. Yet for this Business to deny me was more a slap in the face this isn't a narcotic nor something dangerous. I can obtain these at a damn Petco or Petsmart!
Response from ZiphealthSep 5, 2022
Hello Brian, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. Based on the answers you provided, we are unable to recommend a treatment for you. Some of the most common rejection reasons are: -Patient is not between the ages of 18-65 -Patient is currently breastfeeding or pregnant -Patient does not have 3 or more symptoms of a UTI -Patient has certain existing medical conditions or taking medication -Patient is a male For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). We look forward to hearing from you. Kind regards, The ZipHealth team



