I ordered 20MG Tadalafil for the first time about a month ago. For some reason this product did nothing for me on 2 attempts. I had a few Sildenafil tablets that I Purchased from Hims left which still worked so I called Ziphealt and explained the issue with the Tadalafil the were sent to me and the Rep was so friendly and understanding that she offered a refund or send me more from another Manu factor, which I choose. I was very impressed and appreciative with the level of customer care from Ziphealth.
DA
David
Easy
Easy, fast and direct...TY for your customer service.
ER
Eric
The refill process was quick and easy.
The refill process was quick and easy.
CJ
Customer J.
The ordering process was extremely…
The ordering process was extremely easy. I filled out the consultation, and my medicine was prescribed within minutes. Fast, easy process! The price for the meds is great too.
CH
Chad
MAKES ME BIGGER!!
AWESOME experience with this product!!...my wife loves how HUGE my penis gets after taken this medicine!
CU
customer
Excellent service and product
Excellent service and product. Have been very satisfied at how easy and quick the process is of getting my perscription.
JP
John P.
Great help
Thank you for all the help. John Prusak
TG
Trust G.
After completing my order
After completing my order. Thought it went well. Until I checked my bank later that night and seen that the name Ziphealth was not there but there was a Zips NY Pizza N Italian Restaurant was where my sent. Then received my meds.
Only to be so disappointed the bottle label was so faded where the doctors name and address where then open bottle to not be able to find what pill I was trying to identify..until my 3 rd search come up as the pill but no image.. KIND OF STRANGE . And let me end bye saying.. did absolutely nothing
Response from ZiphealthSep 28, 2022
Hello,
Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers.
We are aware of the confusion on the bank statement, on our previous facility's address we had a pizza place called Zips Pizza less than 1 mile from us, the bank uses their business name in error sometimes, we apologize for any inconvenience it may cause you.
Regarding the medication being ineffective, all of our products are FDA approved, we use the same pharmaceutical suppliers and wholesalers as traditional pharmacies. All medicines purchased by a pharmacy (internet or brick-and-mortar) must be purchased from an approved wholesaler. There are many factors that could interfere with the efficiency of the medication, you can always contact us for a replacement free of charge from a different manufacturer or if you wish have the full amount refunded.
For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST).
Kind regards,
The ZipHealth team
