Charles
I have received some medicat but it's not very effective so that is why l want to try the one l orderedion from…
I have received some medication from you l would like to try something else why can't I make a new order without all of the steps you want me to do
Response from ZiphealthFeb 10, 2023
Hello Charles, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. When placing reorders and ordering a new medication you will need to review your consultation before placing your order to confirm there have not been any changes to your medical history. As an existing customer, your previous answers will be saved and you can adjust the answers if there have been any changes. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team