ZiphealthReviews of ziphealth.co

Response from ZiphealthOct 19, 2026

Hello Jack, We’re sorry to hear about your experience and understand how frustrating it must have been to have your video consultation canceled before it took place. We also apologize that our available support options have not met your expectations. We understand the importance of reliable communication and making the consultation process as straightforward as possible. Your feedback regarding appointment cancellations and access to human support is important to us, and we’d appreciate the opportunity to review what happened. Please contact our Customer Care team with the email address associated with your account so we can look into your experience and help clarify the next steps. Thank you for sharing your feedback. We’re sorry we fell short of the experience you expected. Kind regards, ZipHealth Customer Care

Response from ZiphealthOct 5, 2026

Hi Martin, We’re sorry to hear about your experience and understand your frustration regarding the automatic refill, pricing, and difficulty canceling your account. We want our patients to have a clear understanding of their treatment and subscription options, and we take concerns about unexpected charges or difficulty managing an account seriously. We would appreciate the opportunity to review your account and address your concerns directly. Please contact our Customer Care team with the email address associated with your ZipHealth account so we can review your subscription and billing details and assist with any cancellation or account-related concerns. — ZipHealth

Response from ZiphealthSep 14, 2026

Hi Brad, We’re sorry for the frustration and confusion surrounding your order and the consultation requirement. We understand your concerns about being asked to complete a consultation after placing your order and your request for a cancellation and refund. We’d appreciate the opportunity to review your account and address your concerns directly. Please contact our Customer Care team with the email address associated with your ZipHealth account so we can assist you further. — ZipHealth

Response from ZiphealthSep 9, 2026

您好， 对于您所反映的信用卡被扣除 116.95 美元且未经授权的问题，我们深感抱歉，并理解您对此的担忧。我们非常重视任何有关未经授权扣款的指控，并希望有机会进一步调查此事。 请您联系我们的 ZipHealth 客户服务团队，并提供与您账户关联的电子邮件地址，以便我们核查相关账户和订单记录，并进一步协助您解决问题。 感谢您向我们反馈这一情况。 — ZipHealth

Response from ZiphealthSep 9, 2026

Hello Randall, We’re sorry to hear about your experience and understand your concerns regarding the recurring prescription and your request for assistance. We’d appreciate the opportunity to review your account and look into what occurred so we can address your concerns directly. Please contact our Customer Care team with the email associated with your ZipHealth account. Thank you for bringing this to our attention. — ZipHealth