ZinstallReviews of zinstall.com

It sucks, I have to reinstall everything, which they promised I wouldn't have to. It is a lie It did nor work. I tried two methods eo nake a backup from my current pc. I was getting blue screens of death messages so it did not work, so they suggested to get a USB enclosure gor My ssd drive. I hooked it up to my new computer and it still did not work. I asked for a refund and still waiting clowns need to fix it.

Don’t waste your money. It will not do what they say it will. You will end up reinstalling everything including windows.

Didn't work for me. Transferring all documents and data from windows 10 laptop to new windows 11 laptop. The process took several hours with music and photo's not transferred along with no programs! Sent a diagnostic report as requested by live chat. No reply from this company. So fed up I asked for a refund, live chat told me to send an email, which I did, no reply. Tried live chat again, (Paul) was told it would be sorted out. No refund, no update, nothing! So, decided to post a negative review! Avoid this company!!

The program was unable to detect my old computer despite the fact that I disabled all firewalls. They claim the ability to speak to a real person. NOT. all you do is get bot type responses and a promise of an email from their “support” division that doesn’t arrive or address the problem. There is no way to request a refund. It’s a ripoff. Don’t buy it.

didn't work for me. I thought it would be a simple migration from W 10 to W11. Started the migration process and it would not connect to the W10 PC. Contacted support and they tried to talk me through it. Followed all of the instructions. Didn't work. Last straw is when the support tech suggested I remove the hard drive from my source PC and upgrade to the next level migration package. Yeah, right, I'm not physically going to remove a hard drive from an all-in-one PC. So, I had a bad experience. May have just been my operating environment. So, just eating the cost. I used Dell Migrate which did work ok, so at least I'm up and running.

I startd the transfer and had issues from the start. i contacted them by their online chat in which they said to email their support team to get help. I sent a support emai to the address their online chat gave me and they replied to fill out a support form. I did that too. I dind't hear back from anyone until I placed a poor review. I was told to stop abort the transfer and then start up again (was assured that it wouldn't start over) and not only did it start copying everything again it did it in duplicates! This was a horrible experience with their product and customer service. I received another email telling me that they were going to 'upgrade' the product i purchased to the step above. I explained that I didn't need an upgrade, i needed help with their product period. I was told that the computer was corrupted. I told him that it was a brand new lenova laptop that I just opened and installed their product to transfer my files. I never heard back from anyone.

I contacted customer support 5 times and no one got back to me. I bought the product and did a transfer but I'm not convinced that everything was transferred correctly.

Terrible, bad support and phone number is imposible to reach, it appears disconnected. Don't trust the company. Bad practices, zero client support.