ZinstallReviews of zinstall.com

It is a great application that helped me a lot in my transfer to new computer. I had to transfer a lot of files to it, and also many applications that I use for my work. Zinstall did a great job, and I think 98% of everything worked great. There was only the antivirus to install later, as Zinstall told me would happen, so it was not a surprise. I think it is a very good product and will use it again.

I had some trouble transferring my data because of slow WIFI speed at the first location. The following day, at a better location, I then had trouble getting one computer to recognize the other. I contacted Zinstall rep through their link and they directed me how to resolve the issue. Their patience and help to teach this ''old dog'' new tricks is greatly appreciated. Their customer service Rep--Joe--was above and beyond any assistance I've had from other firms. Thank you.

Zinstall is amazing!! My older computer was damaged, I had to be very careful not to move it or it wouldn’t work. I knew I didn’t have a lot of time to get a new computer and try to transfer everything I had on my old computer to my new computer. I have no knowledge about computers or computer language. I looked at all transfer options online for a week. Zinstall said it would transfer everything, even my Office 2019. I did decide to go with Zinstall installing the software and have them do the installation, since I really had no idea how I would that. The extra money it costs for Zinstall to install everything is so worth it!! The service was fantastic, I couldn’t be happier! Thank you Zinstall!

I not computer savvy. When I needed to upgrade my dying computer I was fearful of the whole process of moving data from my old computer to a new one. I had had a number of bad experiences with services who after trying to fix my computer problems left it in worse shape than before. Literally I put it off for 3 months with the new computer just sitting in the box. I finally did some research on the internet and was impressed with the service Zinstall proposed to offer: moving EVERYTHING from the old computer to the new one, not just data but programs, passwords, etc. I bought the initial package but when I began to read the instructions about closing firewalls, etc I realized I was in over my head until I saw that I could pay extra to have a Zinstall technician do the whole process for me. I made a couple of chat calls to make sure this service was for real and took a chance and ordered it. I was impressed with the chat people and the time they took in answering my questions. I made the service appt. Paul L. was the assigned technician. With fingers crossed, I watched the migration happen in front of my eyes with Paul answering my questions through chat during the process. When finished, I had problems opening files. I sent an email to Paul who promptly responded and set up a time to correct the situation which he did. Important note: I was not passed off to someone else who wouldn't be familiar with my situation. Paul was my technician from start to finish. I am so impressed with Paul and Zinstall. I couldn't have asked for a better experience. Paul was competent, professional, friendly, understanding of my apprehensions. I was amazed at the time he took to make sure I knew what was going on, answering my questions, reassuring me that if anything didn't work correctly it would be fixed (and it was). When we had the appt. to correct the file problem it was with a phone call rather than with a chat which at my age talking with him was much easier than trying to write chats to explain my problem. I am so impressed that what Zinstall promised was what I received. I can't give Zinstall and Paul enough praise.

I dreaded getting a new PC as I anticipated a nightmare trying to transfer everything from the old PC. Zinstall made the process painless. The download instructions were easy to follow and everything transferred in a few hours. I had one small issue with the transfer of Office/Outlook -one email from their tech support team quickly solved the issue. For someone who is not tech savvy, this product was worth every penny. Thanks you Zinstall!

Thankfully, I found this company before I started to reinstall all the programs and files from my old to new computer the old fashioned way (copy and paste or re-install, etc.). In a chat session before purchase, I asked why there service was more expensive than others - the response was "it's like asking why a Porsche is more expensive than a Ford" and after working with them, I now understand. I also opted for the optional support - where one of their people accessed both my old and new computers and completed the entire transfer process for me. (I strongly urge this option as the entire transfer process will be done for you.) The transfer went spectacularly well. ALL of my files (except security software - as they had warned) were transferred in entirety. ALL of my programs were included - this saved hours and hours of reinstalling software and more importantly, programs for which I no longer have any reinstallation media were included. I strongly recommend this company, their people and their service.

This is a very user-friendly software. It doesn't interfere with your pc's other operations. It is easy to restore any files you selected to backup...Great support which has knowledgeable personnel. Swift response back. I highly recommend this program to anyone looking for a good backup.

Customer service made it great. The program itself is fantastic, transferring everything from one computer to another. But the program was only exceeded by the support. Every time I ran into issues, mostly due to my inability to understand it, not the program itself, the support team were aqlways there to help. Furthermore, I had special problemms because of a computer that kept crashing, and even though my license was consumed they let me use one more time when I had to replace the defective computer. I have used this program now on several computers for other folks who wanted the same outcome. Thank so much to Zinstall for making this process so easy.