ZinstallReviews of zinstall.com

Would have appreciated the Windows version comparability test upfront rather than starting the transfer and then having it stop because of windows version differences. Was transferring from a hard drive I pulled from a dead computer using a hard drive docking station to new computer. Make certain all of the newest security updates are installed and the latest Windows update is all installed. Frustrating to need to restart the transfer program several times until the program accepted the new version of Windows. Once that is done, if your new computer is preloaded with MS trial version stuff go ahead and take that all off (trial office 365, etc.) Depending on your situation your mouse may get sluggish or respond weirdly. It is not your new computer that requires a manufacturer involvement as was suggested, it is the program and your particular case. Once everything was installed it was fine. If you are using MS OneDrive you may need to uninstall and reinstall it from MS after your transfers are complete. Agree with some other comments that things don't all end up where you think they should be but simply search and you can find them. If you have a dead computer or laptop, pull the drive and use a docking station (they are relatively cheap). See if the new computer can read the drive, if so, the rest is very straight forward. Finally, depending on the size of the old drive, plan on letting the system run for a while (could be a couple of hours or more). It's your data and you want it all -- remembering it took you a while to put it all in.

I purchased the model with full support, and I'm glad I did. I had problems with the involvement of OneDrive, and tech support at Zinstall went above and beyond getting things straightened out. I'm one happy camper now. I don't know if it is Zinstall or Win10Pro and OneDrive, but I hope clear instructions or program changes are forthcoming. I had a very large transfer of data (almost 2TB), and with multiple internet losses, it was decided the most expedient way was "PC to Container" and "Container to PC". I would use their services again without hesitation.

Excellent program. Worked effectively. There was a little tweaking at the end, as not all files ended up where I could easily find them. But everything was moved--nothing was lost, and every program transferred over. Even all the browser bookmarks! I've used it twice.

This was a 5 star event. I did not have the time to deal with the transfer from Windows 7 computer to new Windows 10 computer. Having read the manuals from several companies, it became obvious that there were many opportunities for glitches. Zinstall handled the entire process and I was only involved for about 10 minutes at the front end. Since I was new to their procedures, whenever I had a question, their response by email was immediate. When I needed to make the appointment for the transfer, it was the next day at 7 a.m. which was my preference. Any other choice was also fine. When I checked the completion of the transfer when I got home, some incompatibility messages from Microsoft appeared. Since it was after hours, I sent an email at 7 a.m. about the matter and Zinstall techs were immediately on the new computer checking the install. They truly stay with you until you are comfortable that everything is satisfactory. Impeccable operational procedures, customer support and expertise. Definitely recommend.

Posted Monday evening (2 stars): Migration Pro product seems to work well enough from three migrations performed last week. However, communications/support with vendor is non-existent. Sent an email to sales, opened a support case and had a chat session and there's been complete radio silence. This is not a company that seems interested in its customers. Posted Tuesday afternoon (4 stars): Since my post last night, I've been in contact with the vendor through email and had a support call on the phone. I have increased my rating based on these interactions.

I have tried to contact Zinstall now 4 times by e-mail for a refund, as they claim to have 100% customer satisfaction. (deleted ) I am "only" out $119.......BUT this has become personal for me. I have been cheated, and as a trusting person, it destroys me that companies can exist that promise 100% customer satisfaction( which hooked me, I believed it) then offer no way for the customer to contact them. Please help. UPDATE, wow, minutes after this posting, I got a reply from Zinstall, who said they will get back to me in 25 hours. Coincidence? Will happily adjust rating after hearing from them. AND! They did come through with a refund ! Change my rating for sure! I think several emails were misplaced, and there was some misunderstanding, I will accept blame for a lot of that. Thank you, Zinstall! What a nice surprise on Christmas no less.

I bought this to transfer extensive proprietary programs and data from a Vista machine to a brand new computer running Windows 7 (my choice not to get Windows 10). I turned off all firewalls and security. My biggest concern was that you download the software and then it tells you you need to turn off security. Then you start over and over and download it many times before it is really activated. After activating both machines, with an Ethernet cable, it still took over 3 hours to transfer just 134 gigs. Rather than showing a progress bar they should have a timer indicating approximately time left to completion. After all, everything transferred well. Just a clunky start.

Even though the Windows 10 re-install operation was not successful, due to my odd and obsolete device, I was given all the support available, with all the possible options tried on line. If something goes wrong, you can rely on Zinstall standing behind their product both technically and financially.