ZinstallReviews of zinstall.com

Purchased it and tried to migrate to new computer and it kept shutting down. Contacted support but that is pretty much non-existent. So dead in the water.

Zinstall moved items I did not select. Some were not a big deal-like shortcuts for apps. Others were more difficult to remove like dead shortcuts in Control Panel. Reason for 1 star is that after completing the migration, I ran a system file check and it found corrupt files and was unable to fix them. System had no integrity violations prior to running Zinstall. Waste of time and money.

In the past, I've done program migration myself, but I thought I would use Zinstall since it was described as an easy transfer. Wrong! When I completed the migration I couldn't open MS Outlook or MS TEAMS and the printer driver didn't work. Their customer service page cutely says "we love to chat." Wrong. I've been disconnected. When I did get connected wait times between chats were very long. After four hours (and no resolution) I had to move on to my work. I've sent several emails (including the text of the four hour chat) asking when I could reconnect ... with no response (three days later). I'm asking for a refund and disputing the charge.

Could never get software to run properly. Called numerous times and never got thru to anyone but an operator who was supposedly leaving messages for an urgent call back but that call never came. Will be disputing charge with AMEX and calling Better Business Bureau to file a complaint. Bogus company. Operators don't care and actually tell you to buy another product.

Win 10 to Win11. program keep crashing was told by tech support that I had to remove all security software from old computer. unfortunately for me I keep running the program and each time it transferred parts of the data from my old computer. In the Documents folder on the new Win11 computer it created enormous amount of symlinks (i have never encounterd those before. Should have just done it the old fashion way and just copy files from one to the other and reinstall programs. would not recommend this program to anyone. Asked company for refund months ago, haven't heard from them since.

I wish I had found this site to read all of the negative reviews before I got sucked in. I went with Zinstall because my husband had a flawless conversion from a Win10 laptop to a new Win11 one. Why would I question it? My experience was the opposite. It took me 2.5 weeks of poor/insulting/nonexistent customer support before I gave up and bought a different product for 1/3 the price. I pestered them for a refund and was ghosted (I was actually hung up on once and phone not answered another time) or told they would send my case to another dept. I finally got my bank involved and within a short time I received a credit for the full amount I paid. Never heard a word from the company. Stay away!

It was a stretch to give them one star. Transfer from a Window 11 PC to a new one looked good at first. Then I realized folders transferred but not the files inside. Icons were missing. Office 365 files had issues opening. Big issue is if you have a problem SUPPORT DOES NOT EXIST. I'm on day 6 with no support and 2 cases opened twice. Now I see a micro requirement to complete a Case Opening Form when I already have 2 case numbers. also, printer didn't connect.

Zinstall rates 0 from me for customer support, and they are horrible! Don't respond at all to any requests, and they never sent me the license number for the software! I've requested it 5 times, but no response whatsoever from customer service except to say that they were forwarding my request to their customer service arm. So if you need any assistance, good luck getting it. Needless to say I would go another route to transfer!!