ZilocarReviews of zilocar.com

Response from ZilocarOct 8, 2025

Dear Jeri, Thank you for sharing your feedback. I want to sincerely apologize that your experience did not meet your expectations. Please allow me to clarify a few important points: - Zilocar reports are compiled from multiple trusted sources, including insurance carriers, and state-level databases. The completeness of records depends entirely on what is officially reported by these agencies, as some states and organizations have limited or delayed data sharing. While we aim for the highest possible accuracy, we always recommend using our report as part of your due diligence - not as the sole verification tool for a vehicle’s history. - As clearly stated on our website and during checkout, Zilocar reports do not include detailed maintenance or repair information. This is because there is no centralized database in the U.S. that tracks or shares detailed service data from individual repair shops or dealerships. - All pricing is transparently listed across our website, Terms & Conditions, and FAQs. We also maintain a clear refund policy to ensure fairness for all customers. - You received the full vehicle report for $5 as part of our special trial offer - a report that normally costs $33.99 at standard price. Please be assured that customer trust and satisfaction are the most important parts of our business, and we’ve issued a full refund of $5 for you. Thank you again for your understanding and for giving us the chance to clarify. Your feedback helps us make our service clearer and stronger.