ZillowReviews of zillow.com

Earlier this year, I signed up for Zillow Premier Agent with the understanding that it would generate qualified buyer leads for the Sarasota zip code 34246. The salesperson assured me that all leads would be qualified, and that the process would include screening potential buyers by asking important questions such as whether they were working with an agent, their timeframe to buy, and whether they were pre-approved or paying cash. I was also told I would have a dedicated account manager. However, once the leads started coming in, it quickly became apparent that they were not qualified. Many leads were already working with other agents, while others were just browsing and had no intention to buy. When I raised this issue with your team, I was met with poor excuses. I repeatedly contacted my account manager, but my calls went unreturned, and when she did respond, it was days later with unhelpful responses, claiming they would look into the matter, but no action was taken. As the poor-quality leads continued, the level of service from my account manager deteriorated further. Eventually, I managed to speak to a supervisor who informed me that my account would be canceled due to dissatisfaction. Despite this, I was recently contacted by Zillow, attempting to offer me another service, which I declined. Now, I am receiving collection calls and emails, harassing me for payment on an account that was never serviced properly. This situation has become unacceptable. I strongly believe Zillow has failed to deliver the services promised and is engaging in dishonest practices, taking advantage of real estate agents. I expect immediate resolution of this issue and the removal of any charges from my account. Please confirm receipt of this email and provide a solution to prevent further escalation. they are complete Scam Sincerely,

I've tried 3 times to resolve a rent & sale simultaneous listing not showing. The Zillow FAQ says to contact customer service to resolve this. Tried multiple times with zero response and no resolution. Zillow customer service is broken and the quality of their data and consumer usefulness is suffering. Consider using other platforms for complete market information. Update: It has been weeks and zero contact from Zillow after four help requests. Realtor.com shows both listings; I suggest everyone use it for a complete market view.

Apartment owners note that LISTING YOUR APARTMENTS will take WEEKS. Zillow will not let you list anything anymore. You will need to go thru their sales people and they don't call you back for at least a week. There is No service from zillo, just an EXPENSIVE cash call. Apartments.com is very quick with service and better priced. Unfortunately zillow was good, but now they are just inefficient and expensive.

Zillow is displaying incorrect information regarding an MLS listed property and will not respond to multiple attempts to correct their error

Too much complicated, do not work with Zillow for preapprovals.

Using it can be the worst. But personally is the fact that my house is on there and I can't edit anything about the value. Nor anything that is going on with my home.

Do not work with Zillow for preapprovals. We worked with Jerry. He was pushy on his end, and unresponsive to questions on my end. In an attempt to add my fiancée, he told her her credit didn’t qualify, then sent her a flippant response to her questions in an email. She had to call him the next day to get a response. I’m also now getting phone calls 24/7 from mortgage and loan companies. Avoid Zillow and Jerry at all costs!

Zillow is NOT legit and has realtors going against home owners on how much the house should be listed for. Zillow gives homes for sale very low market estimate and it is unfair to the housing market for sellers. I am currently going through this with my home listed on har. For sale. My housing neighborhood is appraised at 320,000 and over, Zillow shows potential buyers that my home is "overpriced". This is a fraud service and this site should not be allowed to act as housing appraisers with estimate numbers. So fraud! My home appraised for 329,000 and I listed it at 339,000, a potential buyer called my realtor and asked who would buy such an over priced home when "Zillow" says it estimate worth is 270,000?". Totally wrong! This site needs to be shut down about their Totally wrong estimates. Someone really needs to bring a lawsuit about them posting very bad and untruthful information when it will hurt someone in some way, me being the sellers.