Joseph S.
Nice grill
Well, I did your promotion online for a random grill of your choosing hoping to get a good size grill but I ended up getting the smallest that you make. No tracking was sent to me , I just woke up and the box was on my porch . Also, my cover never came & I had to call customer service to get it. All in all it’s a good grill, just a little small for my families needs. I like the way it cooks & the ability to set it and forget it. Quality great but I’d just recommend you buy what you want.
Response from Z GrillsDec 12, 2024
Hi Joseph, Thank you for sharing your feedback! We’re so glad to hear that your purchase was easy and that you're excited about the Buy 1 Get 10 Free deal. We're confident you'll love your grill, and we appreciate you checking out the great reviews online! We’re sorry to hear about the delay in delivery and the lack of response from the delivery team. That’s certainly not the experience we want for you, and we’ll make sure to address this with the team to ensure better communication in the future. Thank you again for your support, and if you have any further questions or need assistance, don’t hesitate to reach out. We’re here to help! Best regards, Z Grills team