Z GrillsReviews of zgrills.com

This is the second ZGrill that I have owned and they are the best IMO. I had a problem with my control panel not working and within a day and a few emails they had the problem figured out and part on the way!! A+ customer service! I luckily gotten in on the buy 1 and get 10 deal! 100% recommend

Great customer service when I needed answers and an awesome grill!

My experience with the company has been excellent. I purchased my first Zgrill about 6 years ago and the grill performed as I hoped it would. When the company offered the special deal last year, I gave my old grill to my friend and bought a new one so I could take advantage of the special. I recently had a part that needed replacing and it was handled extremely fast with no drama.

I have the Multitasker Z Grill and was concerned the auger was not working properly. I emailed Z Grill and requested assistance - I was VERY SURPRISED when they emailed back an extensive troubleshooting guide with colored pictures and precise instructions on what to do. IT WORKED!!! Their clear instructions enabled me to find the issue (was just a loose connection) within minutes. I am so happy with this smoker - I’ve been smoking meats for 40 years and this is “hands down” the best smoker I’ve had.

This my first smoker/grill. after my wife did her diligent research she recommended I buy this one and I am very happy I did. Instructions to build it were spot on and not difficult at all. Every piece, screw, nut labeled clearly and accounted for. I've only been using it for a week and so far have cooked chicken, salmon and a rack of ribs. All came out great! Looking forward to experimenting with different flavored pellets. Gonna try Z Grills pellets as I'm confident the quality is high. Overall been a great experience!

I've owned my Z grill smoker for over 4 years now I use it all the time anf I absolutely love it. I am able to maintain a consistent Heat for very long 12 to 16 hour smokes. I've cooked anything from briskets, pork shoulder, hams and even a tomahawk on the smoker. I decided to upgrade my controller to a Wi-Fi controller it was out of stock at the time so I emailed customer service to find out when it was in stock. I had a response within hours we've emailed back and forth a few times to get the controller purchased. I will tell you the best customer service I've had in a very long time every email was answered within a few hours absolutely amazing customer service and as equally amazing product. I can't wait to install my Wi-Fi controller and elevate my smoking game that much more.

Ive had my zgrill for almost 2 yrs and have loved it. I started experiencing a temp probe issue. Contacted the company they diagnosed the issue and sent the part free of charge. Im back to smoking and even more pleased with my purchase because of the great service I received.

I was getting an error on my grill and they responded quickly in helping me out.