Christine S.
Zero Gravity customer service is top-notch!
Zero Gravity customer service is top-notch. Not only do they respond within 24-hours (and usually the same day within minutes), but they really do honor their lifetime warranty!! I had a great experience with Lilian, who walked me through the process of getting a replacement for a defective device. Yes, you pay $89.00 for them to send you a new one (if you are under warranty as I was), but that was explained on their website before purchase. Regarding the device I have, the Perfectio Plus, all I can say is WOW. Truly works incredibly well on my face, neck and chest. I already have very good skin, but this is taking it to an even new level.
Response from Zero GravityMay 16, 2024
Thank you for purchasing our product and the kind words!


