sarah C.
This product is promoted as lifetime…
This product is promoted as lifetime warranty. When you file a warranty claim you have to jump through multiple hoops, and pay more money specifically I paid 69.99 was told to cover postage and handling for replacement. I have not received the replacement and customer service is poor. I paid over 2000 for this item and not happy with the product and would never do business with this company.
Response from Zero GravityAug 12, 2021
Dear Sara. Our customer service checked and found that your device have been replaced. Best regards


