Zero GravityReviews of zerogravityskin.com

Customer service was great, no hassles at all!

I have been using Zero Gravity's Perfectio X for some years. When I recently encountered some problems with the device, their customer service handled the matter quickly and replaced the device with a brand new one (honouring the lifetime guarantee promise). I am extremely impressed with the quality of the product and the service the company provides. I would highly recommend both the device and the company as they genuinely do deliver what they promise.

Great company who sticks to its promises! We had problems with recharging the battery of our Perfectio X, sent a mail to the customer service and after exchanging the device data we immediately got a replacement within 8 days. For me this is an outstanding service especially as I couldn't believe that it is what they promised, a real life long guarantee. It worked even across several countries as we bought the device ion London, but we live in Germany and my mail was addressed to the headquarter within the US! By the way the replacement came by courier, not with the ordinary postal service, which makes the service even better and faster. Thank you customer support team!

The device is definitely working! Amazing result after a week!!! So happy to have it .

I'd like to thank ZeroGravity for honoring their lifetime warranty on their product: Perfectio. The product wasn't holding a charge after 6 years. I was concerned that the company might not honor the warranty. But, they did without question or delay. I have used their product over the years and can really see the difference in my skin. Thanks, ZeroGravity for being a stand-up company!

I'm writing to express my gratitude for the exceptional customer service I received from Zero Gravity. My Perfectio Gold device suddenly stopped working, and I contacted customer service. Within 24 hours of providing my warranty information, I received a call informing me that a replacement unit would be shipped. The unit arrived within several days. I'm truly impressed by Zero Gravity's prompt response and excellent customer service. It's rare to find a company that stands behind its products, and Zero Gravity is certainly one of them. Thank you for your professionalism and commitment to customer satisfaction.

I am glad because I have my warranty that I have been told when I bought it. I got a new divice

I want to thank Zero Gravity customer service team for replacing my broken device in a quick and simple way!