TDR
Don't get swayed by freebies, do your research first!!!
Aug7/24 - In response to Zero Gravity, this is your product (check the photo attached) it is very expensive and is not performing as advertised. I am displeased with your brand as well as with the salesperson who sold it! To make things right, allow me to return it and let me out of my contract! (I am not asking for a refund, I will accept my loss of what I've paid for it so far, approx $2,000) I wish I read the reviews before I went in...Nov. 21/23, I came in for a red light facial that was on special on Insta for $80. I ended up buying the Perfectio X by Zero Gravity Skin for $6623 Can, financed for 2years by Lendcare "without interest". (they reduced the price to $5800 to compensate for the 12.23% interest rate) Beth swept me of my feet with the promise of no more wrinkles and no longer needing Botox, plus free skincare for a year (which is suppose to work out to 2 refills, I'll see if this holds true because I've already been told it does not include the 3 serum refills) and 4 free facials & red light tummy treatments (I only received 2 tummy treatments because I didn't remind them the other times). Beth also showed me photos of when she had Vitiligo and said it only took 7 months using the Perfectio X to clear up her skin condition, she even rubbed her face with tissue to show she wasn't covering it up with makeup...that solidified the sale because I wanted to get rid of the melasma on my cheeks. (Also, note, there is ambient lighting in the store which makes your skin look much better than it is :( bring your own mirror and look at yourself outside of the store because when I got to my car, I did not see the same results) As of Apr.18/24, 5 months using it religiously, every other night for 5 minutes on each area of my face. I haven't seen an improvement and I am very disappointed. Perhaps it is my skin type just needing more time, and not that I got woo'd into purchasing a very expensive red light massager. I am hoping there are others out there that have purchased this and have had positive experiences with this and could share their story with me. If, in the future, this does get rid of my melasma, I will gladly change my review to more stars. Updated: July 5/24 - Still not any difference :( I tried contacting Beth to see if she could help me out in anyway, we'll see if I get any support... #PerfectioX #ZeroGravitySkin
Response from Zero GravityAug 7, 2024
We apologize for the experience you had, however Zero gravity is the manufacturer and we do not do shows or have an corporate owned stores. So please do not tarnish our brand if you are unhappy with the salesperson please reach out to them or the store you received the service from directly in order to handle this situation. if your device is malfunctioning please reach out to our customer service department to get you a replacement device.


