Zero Gravity was founded with one principle in mind; to develop and deliver the safest and most effective anti-aging facial products to consumers across the globe. Zero Gravity is proud to be a prolific leader in the aesthetic devices market.
Zero Gravity (zerogravityskin.com) has 187 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Coco Sweet T.
I had a great experience during my recent interaction of the support team on the issue of my faulty device which lifetime warranty. The matter was resolved speedily and the warranty claim process is easy and friendly.
Response from Zero GravityOct 31, 2022
Thank you for the kind words!
Mel C.
After waiting many many months for my device to be repaired, I have been notified that I am getting a replacement. This is such a surprise. So thank you very much.
Response from Zero GravityOct 31, 2022
Thank you for the kind words!
Ezequiel Davila O.
MUY RAPIDO LA RESPUESTA A MI PETICION PARA EL REMPLAZO DEL PRODUCTO
Response from Zero GravityOct 31, 2022
Gracias
Julie
Amazing customer service. Defected device was immediatly replaced! Helpful, informative and fast! A big thank you to Lisa and Lilian from Denmark
Response from Zero GravityOct 31, 2022
Thank you for the purchase and kind words!
Valerie
almost a year ago, I encounter the battery charging issue. The customer service team told me to try various methods which I did and it worked. Recently same problem and they immediately arranged a placement. Thank you for the prompt service.
Response from Zero GravityOct 31, 2022
Thank you for the purchase and kind words!
DEB F.
I really like the product and customer service resolved the issue of the incorrect address quickly. I got the replacement within a day of the original expected date.
Response from Zero GravityOct 31, 2022
Thank you for the kind words!
M. Y.
I am impressed with the product as well as the customer service of the company. They reply me within few hours and are super helpful. If you have any doubts, you can clear with them.
Response from Zero GravityOct 31, 2022
Thank you for the kind words!
AKEREDOLU/TAIWO J.
I bought my Perfetio in 2018 and have been a faithful user of it since that time. I've been extremely happy with the results and it works exactly as they said it would work. I noticed that in my Perfectio kept turning off and wasn't holding a charge and I contacted customer service and I was really surprised… They responded immediately, offered to exchange my product with no hassles, even offered me an upgrade at a tremendously reasonable price and quickly sent out my replacement. I really expected to have an unpleasant experience in trying to get my broken perfectio replaced but it was the easiest thing ever. Customer service was prompt, friendly, helpful, and thorough. Also while I was traveling I ran into someone who was selling the same device and when I told him about the problem with mine he told me just to write to customer service and they'll take care of it. Well I didn't believe him but gosh darn… He was right! I'll be a customer for life and as I said the results are exactly what they said they would be and my skin looks beautiful. Thank you so much for great customer service and have a wonderful product.
Response from Zero GravityOct 31, 2022
Thank you for the purchase and kind words!
