Lester
Best of the best
Excellent product, not enough stars to give for customer service. No other management service is better than Zenplanner. Customer for life!

Zen Planner is an all-in-one software solution that powers every aspect of managing a fitness business. More than member management software or a CRM - it's a game-changer that helps you transform your gym. Simplify daily administrative with member and staff management, automated billing, and revenue recovery. Keep track of your member's progress with workout, skill, and belt tracking. Attract and convert new leads with a branded website, AI-driven tools, and automated marketing campaigns. The Campaign Marketplace, Zen Planner’s Quick-Start Marketing Toolkit, offers over 50+ prebuilt email, website and SMS campaigns to help you re-engage clients, promote new programs, and drive results effortlessly. Connect with your leads and members through integrated chat, 2-way SMS, and voice calls. Manage your member engagement, sales, and marketing from one place. Access all these features through the Zen Planner app that lets you manage your business anytime, anywhere.
Zen Planner (zenplanner.com) has 335 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Lester
Excellent product, not enough stars to give for customer service. No other management service is better than Zenplanner. Customer for life!
Maureen
ZP Update issues which causes us more work.
Christopher
Support is very friendly and they are very quick to help, however they are limited by the capabilites of the platform. The development team seems to have tunnel vision as they have left some simple things to die by the wayside as they work on what they have prioritized, like an app that is useless. Meanwhile, the core platform suffers and the work arounds offered are a joke (in most cases) and it leaves me asking why I am still dealing with something that creates more work for myself. I don't have the time to micro-manage a point of sale software. If I did, I might as well develop my own. The whole point is to make my life easier.
Response from Zen PlannerFeb 15, 2018
Hey Christopher, we're glad to hear that you've found our support to be friendly and helpful! As for the issues you've experienced with the software, your feedback helps us to allocate where our development resources go and how we're improving our software. If you have specifics instances that you have not already brought up with our customer advocates, please reach out to us at 1-866-541-3570 or [email protected]
CJ Martial Arts Nanaimo B.
Customer service is always happy showing they treat there employees well and they enjoy there job. Using zen for 1 year now I am still learning the little things but I've used mindbody which was more expensive and and this one is hands down the best softwear for us at CJ Martial Arts and fitness!! Nanaimo BC
Colin
Great customer service! The website has some quirks, but I've always been able to get answers to my questions in a timely fashion. The expanded functionality in the last few years has been really helpful.
Adam
I have been using health club and fitness CRM software for over 15 years. I have never had a 5 star experience as it seems a difficult task to make a perfect all inclusive and evolutionary product (I usually am forced to switch products when technologies change). So a 4 star review is actually high praise as I would rate others I've used at 2 stars to negative 5 stars. Zen Planner is well rounded as a strength, never fully polished as a weakness.
Keith
If you're not using ZenPlanner, call them today and set up your free demo. You have nothing to lose and everything to gain. Don't wanna call. Visit their website instead and set up your demo that way.
James
Tnis company continues to exemplify the definition of professionalism. Always remaining in contact, on time with all appointments, flexible with scheduling with in reason, and always always alway courteous, friendly, and polite.